Technical Project Manager SFMC

5 days ago

Bengaluru, Karnataka, India Talent21 Management Shared Services Pvt. ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

A Technical Project Manager has good understanding on delivering technical solutions and will be owing delivery of technology project(s) for Epsilon. He/She works with different stakeholders, collaborates with team, plans work and delivers technology related projects.

Below are the requirements for Project Managerin detail:

  1. Qualification: Graduate or postgraduate degree preferably in Computer Science, PMP/ PRINCE2/CSM Certifications
  2. Experience: 12-15 Years
  3. Target Organizations: Ecommerce/Digital consulting/product companies like Deloitte digital, Cognizant, IBM Digital, Acquia, Capgemini
  4. Experience in delivering Sales Force Marketing Cloud based applications:5+ Years
  5. Experience in delivering Digital/E-Commerce applications: 5+ Years
  6. Experience in MS-Project :6+ Years
  7. Experience in Agile project management tools: 5+ Years

  8. Other Experiences:

  9. Experience in Globally Distributed Delivery Model is highly preferable

  10. Having software development background is preferable

  11. Project Experience:

  12. Should have delivered and managedan end to end campaign projects or campaign migration project on the platform like Adobe or Salesforce

  13. Should have extensive and diversified experience in Campaign Management, Data Analysis, MIS Reporting & Operations, (Reporting, Automation, Documentation, Achieving Operational results through mentoring programs, Customer care, Coaching and Scheduling) and Driving People to Achieve Goals through Execution.

  14. Responsibilities:

  15. Understanding business requirements and working with architect on technical solution

  16. Develops relationships with senior business stakeholders and ensures appropriate level of engagement.
  17. Ensures client's stakeholder objectives are aligned with the proposed business solution being offered by Epsilon.
  18. Proactively manages contractual obligations.
  19. Drafts SOW and contract documents with clients and vendors
  20. Review third party/vendor contracts/SOWs and ensure it is upto the mark
  21. Creates innovative methods and defines templates for estimation
  22. Manage a team of technical resources for performance
  23. Continuously appraise team performance and provide feedback
  24. Successfully plans and executes multiple projects
  25. Reviews technical estimates, analyzes risks and plans projects
  26. Understands business needs and articulate effectively to team for arriving at a solution
  27. In due course understand CMS implementations and become SME for different verticals of business solutions handled in Epsilon DX
  28. Manage third party dependencies and escalate on time
  29. Report project status on a periodic basis with timely escalations
  30. Ensure delivery processes are being followed

  31. Manage global teams and stakeholders across other geographies(primarily North America)

  32. Skillset:

  33. Excellent communication

  34. Good knowledge on E-commerce & Digital domains involving multiple third-party integrations
  35. Create strategic plans considering end objectives
  36. Create end-to-end project management plans
  37. Create and track project schedules
  38. Strong in MS-Project
  39. Strong in Agile project management tools like JIRA
  40. Experience in conducting workshops for requirement gathering

Required Skills Business Requirements, Engagement, Contractual Obligations, Vendors, Review, Vendor Contracts, Templates, Estimation, Team Performance, Understands Business Needs, Articulate, Business Solutions, Manage Third Party, Delivery Processes

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