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AMS Delivery Head
2 weeks ago
We are looking for a skilled professional with 20+ years of experience to lead our AMS Delivery team in Chennai and Bangalore. The ideal candidate will have a strong background in IT MS SLA Management, PMP, Agile Methodologies, Six Sigma, and CMMI Level 5.
Roles and Responsibility
- Manage and deliver high-quality services to clients using various delivery management techniques.
- Implement and manage IT MS SLA agreements to ensure timely project completion.
- Lead cross-functional teams to achieve project goals and objectives.
- Develop and maintain relationships with key stakeholders to ensure successful service delivery.
- Identify and mitigate risks to ensure seamless service provision.
- Collaborate with the service delivery team to improve processes and procedures.
Job Requirements
- Strong knowledge of AMS delivery management, IT MS SLA management, and implementation.
- Experience with PMP, Agile methodologies, Six Sigma, and CMMI Level 5.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- A Bachelor's degree in Engineering (B.Tech/B.E.), Master's degree in Computer Applications (MCA), or equivalent is required; please avoid BCA, BSC, or B.Com profiles.
- Notice period: 0-30 days.
