Medical Receptionist

We are looking for a highly skilled and experienced Medical Receptionist / CRM to join our team at Skinfinity Derma Clinic. The ideal candidate will have 2-4 years of experience in the medical field, preferably in a hospital or clinic setting.

Roles and Responsibility

• Manage front office operations, including answering phone calls and responding to emails.
• Coordinate patient appointments and schedule them efficiently.
• Maintain accurate records of patient information and medical history.
• Develop and implement effective filing systems, both physical and digital.
• Provide exceptional customer service to patients and their families.
• Collaborate with healthcare professionals to ensure seamless communication and coordination.

Job Requirements

• Strong knowledge of medical terminology and procedures.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficient in using computer software applications, particularly CRM systems.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience working in a hospital or clinic setting is preferred.