Senior IT Systems Engineer

Who are we?
At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and of course a diehard team that will go to any length to make your most complicated integrations just work. Our core mission at Celigo is simple: to enable independent best of breed applications to work together as one. We believe that every independent department and every business end user should always have choices when it comes to picking software, and that integration challenges should never stand in the way.

Location -
Hyderabad, India.

Scope of Role -
Celigo is looking for an IT Systems Engineer who will be primarily responsible for engineering IT solutions. The IT Engineer will be solving incoming help desk questions handling level 2 and 3 tickets.This person would liaise with third party support to assist in using cloud-based services.

What would you do, if hired?

• Engineer solutions for the IT Department. Such projects include SSO expansion, on/off boarding automation and other automation initiatives
• Be responsible for our IT infrastructure and general security posture
• Handling L1,L2 tickets of US, EMEA & APAC regions
• Administer and Manage security monitoring package - Egnyte
• Performing functional migrations(old to new transitioning)
• Learn Celigo's product and use it to automate our internal task needs
• Involve in developing self-service solutions to allow our employees to solve their problems using the tools provided to them to lower ticket creation and ensure happy customers (our employees)
• Build strong relationships and partnerships with others in the company to improve efficiencies across the organization.

Who we are looking for?

• B.E/B.Tech in Computer Science with 3-5 years hands-on experience
• Familiarity with GSuite and other google products as well as GAM command line tools
• An ideal candidate would have experience with some of the applications we use such as JAMF, Intune, BetterCloud, Netsuite, Concur, etc.
• Experience with security checks/audits- especially CIS Levels and how they can best be applied for our use cases
• Hands on Automation scripting
• Experience with API calls and the automation surrounding IT
• Superior troubleshooting skills
• Willingness to work in shifts
• Experience working with Celigo Product is preferred but not required
• Working technical knowledge of current network protocols, operating systems, and standards
• A person that is PASSIONATE about technology.
• Effective interpersonal skills and relationship-building skills
• Strong written and oral communication skills
• Ability to present ideas in a user-friendly way
• Self-motivated and directed
• Analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to work in a team-oriented, collaborative environment
• Ability to "self-solve" issues that you run across
• Possess excellent "Google-Fu" skills

Why You'll Love It Here

• Everything Integrated. Our integration platform allows you to integrate any business application to any other business application.
• Automation Nation. We're the only iPaaS to automate business processes across multiple cloud applications using a single prebuilt integration.
• Celigo Values. Celigo's guiding principles and beliefs help shape our mission and work environment, and that we want to foster and reinforce as we scale.
• Take A Stand. We're a company that stands for something. Celigo's Taking a Stand initiative has the goal to promote diversity, equity, and inclusion.
• Work. Life. Balanced. Starting your first year, we offer 3-weeks of vacation, plus holidays to recharge and spend time with family and friends.
• Perks. We offer a strong benefits package, a tech stipend, recognition opportunities, and many other cool perks.

Hundreds of applications. Thousands of business processes. Millions of combinations.
ONE iPaaS.