F&B Manager

Key Responsibilities

Operations Management

• Oversee day-to-day operations of restaurants, bars, banquets, catering, and in-room dining.
• Implement and monitor MFPL's Standard Operating Procedures (SOPs) for F&B service.
• Ensure consistency in food quality, presentation, and service across all outlets.

Financial & Business Management

• Develop and manage budgets, cost controls, and revenue forecasts for the F&B department.
• Drive profitability through innovative promotions, events, and upselling strategies.
• Monitor purchasing, stock levels, and wastage to optimize costs.

Team Leadership

• Recruit, train, and mentor F&B staff in line with MFPL standards.
• Create staff schedules to ensure efficient service operations.
• Motivate the team, build a culture of service excellence, and manage performance.

Guest Service Excellence

• Ensure personalized and memorable guest experiences at all touchpoints.
• Address guest queries and complaints promptly, ensuring guest satisfaction.
• Build long-term relationships with guests to encourage loyalty and repeat visits.

Compliance & Standards

• Ensure compliance with food safety, hygiene, and liquor regulations.
• Conduct regular audits to maintain MFPL's service and cleanliness standards.
• Uphold health & safety practices in all areas of food and beverage service.

Qualifications & Skills

• Bachelor's degree/diploma in Hotel Management, Hospitality, or a related field.
• Minimum 5–7 years of progressive experience in Food & Beverage, with at least 2–3 years in a managerial role.
• Strong knowledge of F&B trends, guest preferences, and industry best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, control costs, and drive revenues.
• Proficiency in POS systems and MS Office applications.

Key Competencies

• Guest-focused with exceptional service orientation.
• Strong business and financial acumen.
• Ability to lead, inspire, and manage diverse teams.
• High attention to detail and operational excellence.
• Strong organizational and multitasking abilities.

Job Types: Full-time, Permanent

Pay: ₹35, ₹50,000.00 per month

Benefits:

• Provident Fund

Work Location: In person