Software Quality Assurance
1 week ago
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Job DescriptionExtensive experience of process definition and implementation covering various life cycles - Development / Maintenance / Transformation / Improvement / InnovationPerform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirementBuilding Process awareness in Engagement - Provide necessary process training , walkthrough of the processes and templates , assisting in Tools SetupPerform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer's expectationsIdentify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction , FMEA effectiveness , Six Sigma Initiatives, Early Alerts etcMonthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the managementEnsure readiness of the account project for internal and external auditshorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management Secondary Skills
Experience in defining ITIL processesShould have executed end to end consulting assignment which includes Service Design, Gap analysis, Process Definition, implementation road map and auditingKnowledge on Application and infrastructure Maintenance lifecycle and TransitionExperience in working directly with clientsExcellent communication, interpersonal & presentation skillsClear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000 , CMMi, Agile , Lean & Six Sigma , ITIL, ASM , DevOps, SAFeParticipate / Conduct focus reviews and deep dive reviews of critical projectsKnowledge sharing and guidance to team member
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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