Oracle Support Junior Engineer-Service Support

1 week ago

Noida, Uttar Pradesh, India Sopra Steria Full time

Company Description

About Sopra Steria

Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.

The world is how we shape it.

Job Description

Position: Application Support Service Desk (User Setup)

Experience: Fresher

Educational Qualification: B.Tech / MBA / BCA / MCA

Job Location: Noida

Shift: UK Shift & UK calendar will be followed

Mode of Working: Work from Office

Primary Skills:

  • Excellent verbal and written communication skills.
  • Providing first level support through taking calls and handling the resulting incidents or Service Requests.

Job Description:

  • Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.
  • Comfortable with UK working / holidays Comfortable working in UK shifts.
  • Strong customer service focused approach and Excellent phone etiquette.
  • Willing to work on support environment.
  • Decent Problem diagnosing and analytical skills.
  • Excellent verbal and written communication skills.
  • Understanding of business intelligence tool and reporting (Standard, Modified and Live reports)
  • Experience on any Financials modules (GL,AP, Purchasing ,AR, Order Management ,FA,CM ) as a functional.

Total Experience Expected: 00-01 years

Qualifications

B.Tech / MBA / BCA / MCA

Additional Information

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.

  • Oracle Support

    12 hours ago

    Noida, Uttar Pradesh, India Desi Skill Hub Full time

    Role DescriptionWe are seeking an Oracle Support - ITSM Documentation Specialist for a full-time, on-site position located in Noida. The responsibilities of this role include managing and documenting Oracle-based IT Service Management (ITSM) processes, collaborating with stakeholders to enhance business processes, analyzing and optimizing Oracle HR and...

  • Oracle Support Junior Engineer-Service Support

    1 week ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    Company Description About Sopra SteriaSopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies...

  • Oracle Support Junior Engineer-Service Support

    6 days ago

    Noida, Uttar Pradesh, India Sopra Steria Full time

    *About Sopra Steria*Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations...

  • Services Bus Developer

    11 hours ago

    Noida, Uttar Pradesh, India Oracle Full time

    Job DescriptionAbout Oracle FSGIU - Finergy:The Finergy division within Oracle FSGIU is dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. We offer deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create...

  • Technical Support Engineer/ Client Services

    2 days ago

    Noida, Uttar Pradesh, India Thales Full time

    Requirement for these profiles are :DatabaseNetworkingLinuxOracleCryptography & PKI is plusPosition SummaryAs an Client Services Engineer you will provide technical support to customers, answering complex questions on function and usage of product via telephone, email, and/or internet. You will serve as a post-sales support liaison between company and...

  • Production Support Engineer

    2 days ago

    Noida, Uttar Pradesh, India Absolute Talent Full time

    We are looking for a proactive and detail-oriented Production Support Engineer with expertise in Oracle databases and .NET applications .The ideal candidate will be responsible for maintaining the health of production systems.

  • Software Developer 2

    4 hours ago

    Noida, Uttar Pradesh, India Oracle Full time

    Job DescriptionOracle Health Applications & Infrastructure (OHAI) is transforming healthcare by leveraging AI and advanced technologies to deliver automated, patient-centric solutions globally. The Provider Reimbursement Team is central to this transformation, building scalable services to automate revenue cycle management workflows.We are seeking an...

  • Oracle Apps DBA Support Position

    1 week ago

    Noida, Uttar Pradesh, India Karizma Konnect Full time

    We hope this email finds you well. We are currently seeking a highly skilled and experienced Oracle Apps DBA Support professional to join our team . We have reviewed your profile and believe that your expertise aligns perfectly with our requirements. We would like to invite you to apply for the position and become a valuable member of our...

  • CX Cloud

    8 hours ago

    Noida, Uttar Pradesh, India Oracle Full time

    Job DescriptionOracle Global Services Center(Oracle GSC) is a fast-growing Cloud based consulting team focused on our customer's rapid and successful adoption of CX Cloud Solutions. Our flexible and innovative "Optimum Shore" approach helps our clients implement, maintain, and integrate their Oracle CX Cloud Applications and Technology environments while...

  • Software Developer 4

    6 days ago

    Noida, Uttar Pradesh, India Oracle Full time

    Job DescriptionThe Oracle Cloud Infrastructure (OCI) team builds and manage a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world's biggest challenges. The Oracle Cloud...