Manager IS

*What you will do*

The DevOps & Test Automation Lead manages Amgens validated CI/CD tool-chain and automated quality framework for every Veeva Vault environment. Leading a global pod of DevOps engineers and test-automation specialists, you will design, operate, and continuously improve secure pipelines (Git Azure DevOps Vault CLI), build risk-based regression packs, and embed shift-left quality and compliance across all Vault releases. Your goal: faster, safer, fully auditable deployments that keep the business moving and regulators satisfied.

Roles & Responsibilities:

• Plan, coordinate, and lead the execution of validation activities, including qualification and validation of Veeva Vault platform and applications.
• Develop, review, and approve validation documentation such as Validation Plans, Validation Protocols (IQ/OQ), and Validation Reports.
• Ensure validation strategies meet regulatory requirements and company standards.
• Architect, version, and run the declarative CI/CD pipelines that package VPKs, promote them through DEV VAL PROD, and capture deployment evidence in Validation Manager.
• Develop and maintain API and UI suites; achieve 70 % automation for high-risk objects and lifecycles.
• Implement secrets vaults, static checks, and environment-as-code (Terraform modules) to harden security and speed rollbacks.
• Publish cycle-time, failure-rate, and defect-leakage dashboards; lead retrospectives and continuous-improvement sprints.
• Act as L3 owner for build or deployment failures; drive RCAs and preventive actions.
• Ensure timely and effective completion of all validation activities in line with project objectives and schedules.
• Ensure proper documentation of validation activities, including deviations, change control, and non-conformance management.
• Coach a distributed team of DevOps engineers and automation testers and upskill embedded functional testers on pipeline usage.
• Partner with Platform Strategy, Validation, and Integration leads to ensure standards, guard-rails, and automation patterns are consistently applied across all Vaults.
• Find opportunities for process improvements in validation activities.
• Know the latest on new technologies, validation trends, and industry standard processes to improve validation efficiencies

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of relevant experience

Must-Have Skills

• Solid understanding of Veevas Vault and its modules\applications
• Solid understanding of Test Automation techniques and tools.
• 6-8 year Global Pharmaceutical experience
• Proven ownership of enterprise CI/CD pipelines (Azure DevOps or GitHub Actions).
• Strong expertise in test-automation frameworks and integrating them into pipelines.
• Working knowledge of Vault CLI, VPK packaging, risk-based CSV requirements.
• Experience implementing secrets management and IaC (Terraform or equivalent) within regulated DevSecOps pipelines.
• Demonstrated ability to lead small, global technical teams and drive measurable KPI improvements.
• Experienced in GxP process
• Experience working in agile methodology, including Product Teams and Product Development models
• Proficiency in designing scalable, secure, and cost-effective solutions.

Good-to-Have Skills:

• Knowledge of Veeva Vault Manager
• Exposure to containerized test grids (Docker-Selenium) or cloud test labs.
• ITIL Foundation and familiarity with ServiceNow change/incident modules.
• Strong solution design and problem-solving skills
• Solid understanding of technology, function, or platform
• Experience in developing differentiated and deliverable solutions
• Ability to analyze client requirements and translate them into solutions
• Knowledge of Platform and Data Governance

Professional Certifications

• Veeva Vault Platform Administrator (mandatory)
• SAFe DevOps Practitioner (mandatory)
• SAFe for teams (preferred)

Soft Skills:

• Data-driven problem solver; converts metrics into clear action plans and communicates effectively.
• Able to translate technical concepts for non-technical partners (QA, business owners).
• Resilient, inclusive leader who fosters teamwork across time-zones and cultures.
• Excellent critical-thinking and problem-solving skills
• Good communication and collaboration skills
• Demonstrated awareness of how to function in a team setting
• Demonstrated awareness of presentation skills