Chief General Dentist

About Dezy

Dezy is a rapidly growing dental health-tech company with an impeccable online presence. Dezy, A startup founded by IIT/IIM alumni in 2019, has acquired $23 million in Series A funding led by Falcon Edge-managed Alpha Wave Ventures. Dezy is poised to take the dental care industry to the next level, thanks to strong engagement from our current Partners, Sequoia Capital India and Chiratae Ventures.

We are looking for a proactive and detail-oriented Chief General Dentist to lead our dental team and ensure the highest standards of patient care. The ideal candidate will oversee treatment planning, manage clinic operations, and foster seamless communication between patients, dental staff, and internal teams. This role offers a unique opportunity to make a significant impact in a high-growth, dynamic environment while contributing to the overall success of our dental care services.

Our Mission:

We want to build India & GCC's largest and most-trusted Dental Care Brand. We are a technology company at heart that has developed several key innovations that help consumers with a Free & Fair diagnosis in the comfort of their home, usually just using their smartphone; this solves the biggest consumer issues on pre-purchase clarity on pricing, quality, and expected results. Our proprietary tech and systems enable us to deliver high-quality services at honest prices by leveraging several operating efficiencies and process enhancements.

Our Team and Culture:

We are building an extremely flat knowledge-driven organization with no hierarchy and very high ownership. We stand for approach-ability and credibility to our consumers, and we want the same values to reflect internally in our org culture as well. If problem-solving, building solutions from scratch, and scaling them across geographies excite you - you are welcome at Dezy. We look for high positive energy, clarity of thought, and a great work ethic as the primary parameters, if you bring in specific vertical expertise or relevant experience in tech, sector, business ops, or growth that is an obvious enabler too.

Specialties

Invisible Smile Aligners, Dental Implants, Smile Makeovers, Root Canal, Teeth Whitening, Dental Veneers, Digital Consultation, and At Home Services

Industry: Health, Wellness & Fitness

About the Role:

As the Chief General Dentist, you will be responsible for managing both clinical and operational aspects of the dental clinic. This includes overseeing patient flow, ensuring timely treatments and documentation, driving patient follow-ups, managing the clinical team, and maintaining high standards of care and clinic hygiene.

Key Responsibilities:

1. Patient Journey & Case Management

2. Oversee the full patient journey—from first consultation to treatment completion.

3. Ensure timely follow-ups for all ongoing and cancelled appointments.
4. Drive patient conversion through consistent engagement and care coordination.

5. Track diagnostics and treatment timelines (CBCT, lab work, etc.) and ensure they stay on schedule.

6. Documentation & Systems Management

7. Ensure all patient information and follow-up dates are logged accurately in CRMs (Q CRM, NEO).

8. Maintain records for treatments, lab work, and prescriptions.

9. Team & Clinic Oversight

10. Supervise dental assistants, receptionists, and housekeeping staff.

11. Conduct daily operational checks and ensure timely reporting.
12. Keep the team motivated and aligned with clinic goals.

13. Ensure attendance and compliance via HR tools (e.g., Keka).

14. Operations & Maintenance

15. Monitor cleanliness, equipment upkeep, and overall clinic hygiene.

16. Coordinate with central teams for inventory, infrastructure, and consultant scheduling.

17. Maintain petty cash records and handle day-to-day clinic issues.

18. Marketing & Visibility

19. Support offline marketing activities to increase footfall.

20. Drive digital content initiatives in collaboration with the central marketing team.

Requirements:

• MDS in any specialisation with 2 to 3 years of experience in clinical dentistry.
• Strong leadership and communication skills.
• Organized, proactive, and detail-oriented.
• Comfortable working with digital tools and CRMs.

Job Types: Full-time, Permanent

Pay: ₹30, ₹42,793.17 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person