Customer Service
1 week ago
Company Description
Career Bloc bridges the gap between talent and opportunity while empowering businesses to grow with result-driven marketing solutions. Acting as a trusted mediator between candidates and clients, Career Bloc specializes in delivering recruitment services that connect the right people with the right organizations. Additionally, Career Bloc drives business success through strategic marketing, helping brands enhance visibility, generate leads, and achieve measurable growth. With a proven track record of placing top talent and building strong brand presence, Career Bloc ensures that every client experiences real results.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Gurgaon Rural. The Customer Service Representative will be responsible for providing exceptional support to customers, ensuring customer satisfaction and a positive experience. Day-to-day tasks include handling customer inquiries via phone, maintaining professionalism and phone etiquette, and resolving customer issues promptly and effectively. The role supports continuous improvement in customer service processes and contributes to maintaining high standards of service quality.
Qualifications
- Customer Support and Customer Service skills
- Experience in delivering Customer Satisfaction and Customer Experience
- Excellent Phone Etiquette and communication skills
- Ability to handle customer inquiries professionally and courteously
- Problem-solving skills and ability to work effectively in a team
- Previous experience in a customer service role is a plus
- High school diploma or equivalent; additional qualifications are a plus
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