Assistant Team Lead- Gurgaon, Haryana

4 days ago


Gurgaon, Haryana, India 1mg Full time
  • Lead and manage a team of tele-sales executives/counselors.
  • Monitor daily performance, ensure target achievement, and support team development.
  • Review call quality, provide feedback, and maintain high conversion standards.
  • Prepare, analyze, and share telesales reports regularly.
  • Ensure effective use of CRM and Ozonetel for call handling and documentation.
  • Coordinate with cross-functional teams for smooth workflow and process adherence.


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