
Lead Technical Communications Engineer
3 days ago
We seek an experienced technical writer to join the CSG product documentation group. We are looking for someone passionate about precise language and who enjoys communicating clearly and effectively through written media.
As a Lead Technical Communications Engineer, you will lead documentation for CSG products. The documentation deliverables include user guides, reference manuals, application notes, online training, and tutorial videos for our broad line of customizable SoC products.
Responsibilities- Work closely with engineers and subject matter experts across different locations to create, review, and edit product documentation.
- Edit draft content from engineers for grammar, clarity, writing style, and standards adherence.
- Assist engineers in understanding and adopting a structured authoring environment, utilizing topic-based writing methodologies, and creating minimalist content.
- Ensure content quality and technical accuracy by scheduling technical reviews and addressing feedback from those reviews.
- Independently manage documentation for multiple products, including handling documentation issues, utilizing the content management system, and publishing content.
- Contribute to Technical Publications initiatives, such as defining and implementing documentation standards and best practices and automating documentation processes.
- Bachelor's or Master's degree in Technical Communications, Engineering, or Computer Science.
- A minimum of 4 to 8 years of experience as a technical writer.
- Exceptional technical writing, proofreading, and communication skills.
- Proficient in documentation tools such as Oxygen XML Author (required), MS Word (required), MS Visio (required), Adobe Acrobat (required), and Atlassian Confluence (preferred).
- Hands-on experience with XML and DITA standards.
- Knowledge of configuration management tools like Perforce and bug tracking tools like JIRA.
- Excellent research skills and the ability to learn new technologies related to Technical Communications.
- Awareness of industry trends, technologies, and best practices in technical writing.
- Self-motivated and capable of working independently with strong decision-making skills.
- Pune India
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