Product Analytics

2 days ago

Gurgaon, Haryana, India EXL Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Responsibilities:

  • Oversee the design and implementation of A/B tests and experiments to validate product hypotheses.
  • Develop and maintain dashboards and reporting tools to monitor product KPIs and user behavior.
  • Analyze customer journeys, funnel metrics, and lifecycle behavior to identify areas for growth and optimization.
  • Track user acquisitions, visualize user flows, identify friction points and analyze engagement metrics.
  • Translate complex data into clear, actionable insights for executive and cross-functional stakeholders.
  • Collaborate closely with Data Engineering and BI teams to ensure data availability, accuracy, and scalability.
  • Coach and mentor a team of analysts, fostering technical growth and business impact.
  • Drive a culture of data-driven decision-making across the product organization.
  • Translate analytical findings into actionable recommendations for senior stakeholders.
  • Ensure data accuracy and consistency across reporting and analytics tools.

Qualifications:

  • Educational Background
    : A degree in Statistics, Mathematics, Computer Science, or a related field. (IIT/NIT preferred).
  • Industry Experience
    : 4+ years of proven experience in Product analytics/Decision management preferably within banking, fintech, or financial services.
  • Technical Skills
    : Strong proficiency in
    SAS
    and
    SQL
    . Hands-on experience with
    Tableau/ PowerBI
    ,
    Excel
    and
    Powerpoint
    . Experience in analytics tools such as
    Google Analytics, Adobe Analytics
    is preferred.
  • Analytical Skills
    : Strong analytical and problem-solving skills. Past experience in statistical analysis and knowledge of banking products.
  • Communication Skills
    : Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels and types (technical/non-technical).
  • Location
    : Gurgaon/Bangalore

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