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Intern-Kannada & Telugu ( Content Moderation -T&S )
2 weeks ago
What does the team do?
- The team is the driving force behind building Indias biggest original Indic content ecosystem and short video space
- Playing a pivotal role in matching the content supply and demand on ShareChat & Moj
- From devising the content strategy to managing creators, to ensuring community guidelines, the team is always at the top of everything content
- As an Intern, you are accountable for all the operational processes in the Trust & Safety Team team
- You would be managing the external vendors who are responsible for moderating the content on the platform and will ensure that the quality of the platform is maintained, suggesting process & policy improvement and compliance
- You would also be required to be proficient in Advanced excel/google sheets and data management
What youll do:
- Ensure timely the performance checks on all the domains of POD
- Focused on the quality and the safety of the content on the platform as well as our user experience
- Operationalise quality assurance processes at offshore/inhouse
- Manage end-to-end operations of the team and for the vertical
- Connect with Vendors for Calibrations, Training and quality & Policy Updates
Who you are:
- 6 months to 1 years of work experience in managing quality processes in a large team
- Content Moderation experience would be preferable
- Freshers can also be considered
- Written and spoken communication in languages (Kannada, Telugu & Hindi) and business proficiency in English
- Basic to advanced skills in MS Excel (or Google Sheets) and MS Word (or Google Doc)
- Basic analytical skills to drive decision-making
- Self-starter; capable of taking initiative and working with minimal direction
- Ability to understand and develop processes from scratch
- Essential to have attention to detail and accuracy, also a critical thinker and problem-solver
- Ability to multitask, set priorities, and manage time effectively
- Independently work in a fast-paced environment with tight deadlines
