Quality Assurance Engineer

2 weeks ago

Bengaluru, Karnataka, India Optum Full time ₹ 15,00,000 - ₹ 25,00,000 per year

We are looking for a passionate Quality Engineer to join our team working on AWS & Amazon Connect Digital Contact Center implementations. The ideal candidate should have hands-on experience in QA automation, especially with Playwright, and exposure to GenAI bot testing. A background in testing AWS-based applications and Amazon Connect workflows is highly desirable.

⸻

Key Responsibilities


• Design and execute test strategies, test cases, and automation scripts for AWS & Amazon Connect solutions.


• Build and maintain automation frameworks using Playwright (mandatory).


• Perform functional, regression, integration, and end-to-end testing for digital contact center channels (chat, email, SMS, voice).


• Conduct GenAI bot and Amazon Lex bot testing to validate conversational AI accuracy, flows, and user experience.


• Collaborate with developers, architects, and product teams to define quality standards and acceptance criteria.


• Log, track, and report defects with clear documentation and analysis.


• Support performance, security, and scalability testing for cloud-based contact center solutions.

⸻

Required Skills & Experience


• 2–9 years of software testing/quality engineering experience.


• Minimum 1 year of QA automation experience (mandatory).


• Strong hands-on experience with Playwright automation framework.


• Experience in GenAI bot testing and conversational AI validation.


• Familiarity with AWS services (Lambda, DynamoDB, S3, SNS, SQS, etc.).


• Exposure to Amazon Connect workflows, flows, and contact center testing.


• Strong knowledge of test planning, execution, and defect management.

⸻

Preferred/Good to Have


• Selenium automation experience (applicants with Selenium are also welcome).


• Knowledge of Contact Lens testing, Amazon Bedrock, or AI/ML-driven bot testing.


• Experience with API testing tools (Postman, REST Assured, etc.).

⸻

What We Offer


• Opportunity to work on AWS-powered GenAI & Digital Contact Center solutions.


• Exposure to cutting-edge AI/ML bot testing.


• A collaborative and innovative team environment with growth opportunities.

  • Design Quality and Regulatory Leader

    5 days ago

    Bengaluru, Karnataka, India Caliber Assurance Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location: BengaluruRequirements:Around 8-15 Experience in Software Quality AssuranceExperience as senior software/hardware engineer/module leader/technical leaderWorking experience in quality assurance and Regulatory assurancePreferable experience in all areas of Software development life cycleQualificationDiploma/Graduate/Post graduate in...

  • Quality Assurance Engineer

    17 hours ago

    Bengaluru, Karnataka, India Autovert Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Autovert, we are dedicated to promoting sustainability through innovative financial solutions focusing on green products such as electric vehicles and rooftop solar. As a fintech platform, we deliver a seamless digital experience while partnering with OEMs, dealers, and financial institutions. Autovert is a subsidiary of Ecofy Finance...

  • Quality Assurance Engineer

    7 days ago

    Bengaluru, Karnataka, India Pro Integrate Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionPro Integrate is a specialized IT consulting and staff augmentation firm providing expert technology solutions and tailored talent acquisition services across key global markets. Operating in the United States, India, Malaysia, Indonesia, and the Philippines, Pro Integrate combines global reach with localized expertise to address...

  • Software Quality Assurance Engineer

    17 hours ago

    Bengaluru, Karnataka, India Techgardlabs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionUncover the power of cloud-based mobile testing with Techgardlabs. Ensure your mobile apps work seamlessly across various platforms by testing on actual hardware. Benefit from our state-of-the-art testing facility to obtain precise results and insights.Role DescriptionThis is a full-time on-site role for a Software Quality Assurance...

  • Quality Assurance Engineer

    7 days ago

    Bengaluru, Karnataka, India videonetics Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionVideonetics' Unified Video Management Platform, powered by True AI and deep learning, delivers a modular yet integrated solution for video management and analytics. The platform includes applications like Video Management System (VMS), Traffic Management System (TMS), and Face Recognition System (FRS) tailored to meet diverse industry...

  • Quality Assurance Engineer

    1 week ago

    Bengaluru, Karnataka, India Mygate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Quality Assurance Engineer - IRole Type: FulltimeRole Summary:By creating and carrying out test plans, finding defects, and reporting problems, a quality assurance (QA) engineer ensures the dependability and quality of software or goods. They work together with development teams to specify testing specifications, automate testing procedures, and...

  • Quality Assurance Engineer

    4 days ago

    Bengaluru, Karnataka, India Fortive Careers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Senior QA Engineer  Location: Hybrid / Remote   Job Type: Full-time  About ServiceChannel   ServiceChannel is the leading cloud-based service automation platform for facilities management, trusted by over 500 enterprise clients worldwide. With more than two decades of experience in the industry, we empower businesses to...

  • Quality Assurance Engineer,

    6 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DESCRIPTIONIndia Consumer Technology (ICT) team located in Bangalore is looking for a Quality Assurance Engineer to deliver strategic goals for Amazon's fastest-growing marketplace. This is an opportunity to join ourmission to build tech solutions that serve hundreds of millions of customers in India's trillion-dollar market. We are seeking motivated,...

  • Quality Assurance Engineer,

    1 week ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    India Consumer Technology (ICT) team located in Bangalore is looking for a Quality Assurance Engineer to deliver strategic goals for Amazon's fastest-growing marketplace. This is an opportunity to join ourmission to build tech solutions that serve hundreds of millions of customers in India's trillion-dollar market. We are seeking motivated, talented...

  • Quality Assurance Engineer,

    6 days ago

    Bengaluru, Karnataka, India Amazon Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    India Consumer Technology (ICT) team located in Bangalore is looking for a Quality Assurance Engineer to deliver strategic goals for Amazon's fastest-growing marketplace. This is an opportunity to join ourmission to build tech solutions that serve hundreds of millions of customers in India's trillion-dollar market. We are seeking motivated, talented...