Urgent opening For Fresher
3 days ago
Customer Relations Consultant :
Educational Qualification: Graduate/post-graduate in any discipline
Experience: 0 to 1 Years Shift: Day (9 AM to 6:30PM)
Interested student Please share resume to /
Key Responsibilities
- Enquiry handling (email / calls) and sending report on a daily basis to Team Lead.
- MIS maintenance by liaising with the ops team for quicker closure.
- Liaising with Corporate / employees for additional supporting in due course of execution.
- Managing the Query management with the client employees / management by providing accurate information.
- Daily Status update to the client on the open applications through TTK portal.
- Sending a completed report to Team lead on daily basis.
- Preparation and sending SLA reports to respective clients with Aging report as per the agreed timelines.
Candidate profile
- Excellent communication skills both written and verbal.
- Proficiency in using Internet and MS office tools.
- Candidates should be well versed with reporting skills, analysis and team management.
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