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DB Payment Analyst
2 weeks ago
About Milliman
Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance, and financial services, and property and casualty insurance.
Job Summary
The DB Payment Analyst is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions and should have the ability to function well in a high-paced and at times dynamic environment. The Payment Analyst assists in maintaining pension data, payment. The Payment Analyst will be expected to pursue continued education by appearing in professional exams based on Milliman's education policy.
Duties/Responsibilities
- Payment Analyst will be responsible for reviewing all the tasks related to pension payments
- Provide answers to call center questions which are related to pension payments
- Handle creation of pension payments at multiple trust sites
- Provide process/tool trainings to new hires
- Responsible for work assignment as per work priority
- Share best practice with colleagues through process and tool training
- Handles both internal and external audits
- Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Benefits lead/SBS
- Leads small client projects
- Identify issues with processes handled in the team and driving a process to find and implement solutions through automation or process update
- Provide high quality administration support for all clients
- Responsible for coordinating the work within the team
- Ensures quality service to existing clients by proactively identifying potential problems/solutions and producing timely and accurate work products
- Accurately bills time to ensure client's billings are correct
- Ensures all work product is reviewed according to Milliman's peer review guidelines
Required Skills & Attributes
- Excellent verbal and written communication skills
- Proficient with Microsoft Office or related software
- Strong analytical capabilities and attention to detail
Required Qualifications
- 2+ years of experience into Defined Benefits administration
- Bachelor's/Master's degree in any discipline
Preferred Skills And Qualifications
- High integrity and discretion to ensure the confidentiality of sensitive client data
- Ability to organize and work with detailed Payment records
- Ability to work in a team environment and individually
- Proficiency with respect to all computer systems used in the performance of daily tasks