IT Support Engineer II

5 days ago

Gurgaon, Haryana, India Zinnia Full time ₹ 20,00,000 - ₹ 25,00,000 per year

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHAT YOU'LL DO:

• Should have a minimum of 5-7 years experience in IT Operations/Desktop support.

• Good Technical knowledge of IT Infrastructure, IT Operations, Hardware and Networking. Asset management, reporting/dashboard reporting, and team management.

• Basic knowledge of servers (VMware, AD, DNS, DHCP, and file servers), SCCM, networks, and security.

• Excellent skills in Microsoft Windows, Hardware, and Software troubleshooting.

• Ability to perform full Deskside Technician role including supporting all types of IT equipment, troubleshooting and resolving hardware and software issues, smart hands support, printer, mobile device, VIP user, and video conferencing support.

• Ensure regular Inventory audits are completed including storeroom audits and maintain/update IT Asset Inventory trackers.

• Should have an understanding of AWS.
Ensure regular audits are completed for Critical IT equipment, Network links stability, and Video conferencing devices and share updated reports daily.

• Excellent collaboration skills to coordinate and work with OEMs, Vendors, ISPs, Infrastructure, and Offshore/Onshore Teams.

• Experience with ITIL process for Incident, Problem, and Change management, understanding of Root Cause Analysis methods.

• Queue monitoring and management to ensure the workload is balanced and is completed within SLA.

• Knowledge of and experience with MS Office and Reports Management.

• Excellent Communication (written, verbal, and listening) skills with fluency in English.

WHAT'S IN IT FOR YOU?
We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at  for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

#LI-TN1

  • High Salary) Machine Learning Engineer Ii

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Ready to explore a career path Start your journey Amex GBT Egencia is at the...

  • Software Development Engineer II

    3 days ago

    Gurgaon, Haryana, India BCFD Technologies Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position : Software Development Engineer II Location : Gurgaon (Work from Office) Experience : 3-8 yearsAbout Us : Handpickd is a fast-paced, high-growth startup revolutionizing the fresh produce delivery space with zero stocks, zero dark stores, and zero plastic packaging. We focus on delivering the freshest fruits and vegetables directly to...

  • Test Engineer Ii

    2 weeks ago

    Gurgaon, Haryana, India Milliman Full time

    Description About Milliman Independent for over 70 years Milliman delivers market-leading services and solutions to clients worldwide Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and...

  • Network Security Engineer II

    3 weeks ago

    Gurgaon, Haryana, India Rackspace Technology Full time

    Job Description: Network Security Engineer II - INJob Summary :The Network Security Engineer-II is a key element within the Rackspace Infrastructure team and is expected to provide a high level of technical expertise to ensure the uptime and maintenance of critical networking systems. A Racker in this role takes ownership of complex network issues and...

  • Software Engineer II

    3 weeks ago

    Gurgaon, Haryana, India FxConsulting Full time

    We are looking for a passionate and skilled Software Engineer II - Frontend to join our dynamic team in Gurgaon. As a key member of our frontend engineering team, you will play a crucial role in designing and developing intuitive, performant, and scalable web applications using React, Redux, and : - Develop and maintain high-quality frontend applications...

  • Sorted - Software Development Engineer II - Flutter

    3 days ago

    Gurgaon, Haryana, India BCFD Technologies Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Position : Software Development Engineer II (Frontend) Location : Gurgaon (Work from Office) Experience : 3-8 yearsAbout Us : Handpickd is a fast-paced, high-growth startup revolutionizing the fresh produce delivery space with our unique approach : zero stocks, zero dark stores, and zero plastic packaging. We ensure that customers receive the...

  • DevOps Engineer II

    3 weeks ago

    Gurgaon, Haryana, India Bank of America Full time

    Job DescriptionJob Description:About UsAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.One of the keys to driving Responsible Growth is being a...

  • Application Support Engineer II

    3 weeks ago

    Gurgaon, Haryana, India Cvent Full time

    Job DescriptionWe are looking for Computer Science Engineers to join our rapidly growing Technology TeamCvent's Technology Team is responsible for the design, development and support of the company's suite of cloud-based software products.This is a hands-on position with a primary focus on the top tier technical support for products offered by Cvent.As an...

  • Software Development Engineer II

    1 day ago

    Gurgaon, Haryana, India Success Pact Consulting Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position : Software Development Engineer II (SDE-2), BackendExperience : 3 - 5 YearsJob Type : Full-time Job Summary : We are seeking a highly skilled Software Development Engineer II (SDE-2) to join our backend team. This role is ideal for a hands-on developer with 3-5 years of experience who excels at building scalable, high-performance web...

  • Software Dev Engineer II-TEST, Autos

    3 weeks ago

    Gurgaon, Haryana, India Amazon Full time

    We're on a journey to build something new Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Software Dev Engineer II-TEST to join our team of product managers, designers, and engineers to conceive, design, and develop innovative automotive-shopping experiences...