E-Commerce Executive
5 days ago
We are looking for an enthusiastic and detail-oriented E-commerce Executive to manage and optimize our product listings, sales operations, and performance on online marketplaces such as Flipkart, Amazon, and other relevant platforms. The ideal candidate should have hands-on experience in e-commerce operations and be capable of driving growth, managing promotions, and coordinating with internal and external teams.
Key Responsibilities:
Marketplace Management:
- Manage day-to-day operations of Flipkart, Amazon, and other e-commerce platforms.
- Handle product listings, catalog management, images, and A content creation.
- Optimize product titles, descriptions, and keywords for better visibility and SEO.
Inventory & Order Management:
- Monitor and update stock levels regularly to avoid stock-outs or overstocking.
- Coordinate with the warehouse and logistics team to ensure timely dispatches and returns management.
- Handle order processing, cancellations, and fulfillment.
Sales & Performance Analysis:
- Track sales performance, conversion rates, and marketplace rankings.
- Analyze data to derive actionable insights and prepare regular sales reports.
- Monitor competitor activities and pricing strategies.
Campaigns & Promotions:
- Plan and execute promotional campaigns, deals, and advertisements on Amazon & Flipkart (like Big Billion Days, Great Indian Festival, etc.).
- Coordinate with marketplace account managers for support on marketing events and ad credits.
- Manage sponsored ads (Amazon PPC, Flipkart Ads) and improve ROI.
Vendor & Customer Coordination:
- Communicate with category managers and support teams at Flipkart and Amazon.
- Address and resolve customer complaints, reviews, and return disputes.
- Required Skills:Knowledge of e-commerce platforms like Amazon Seller Central, Flipkart Seller Hub.
- Experience with tools like MS Excel, Google Sheets, Helium10, or similar analytics tools.
- Understanding of digital marketing & SEO for e-commerce.
- Strong analytical and organizational skills.
- Ability to multitask and work under tight deadlines.
- Preferred Qualifications:Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- 1–3 years of experience in e-commerce marketplace management.
- Experience in managing sponsored ads (Amazon PPC / Flipkart Performance Ads) is a plus.
- Key Performance Indicators (KPIs):Monthly sales growth on platforms.
- Product listing quality & SEO score.
- Ad campaign ROI & ACoS (Advertising Cost of Sales).
- On-time order fulfillment rate.
- Reduction in return and cancellation rate.
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