E-Commerce Executive

15 hours ago

SHAKAR PUR DelhiNCR, India The Lawmeet Solicitors Full time ₹ 2,50,000 - ₹ 7,50,000 per year

We are looking for an enthusiastic and detail-oriented E-commerce Executive to manage and optimize our product listings, sales operations, and performance on online marketplaces such as Flipkart, Amazon, and other relevant platforms. The ideal candidate should have hands-on experience in e-commerce operations and be capable of driving growth, managing promotions, and coordinating with internal and external teams.

Key Responsibilities:

Marketplace Management:

  • Manage day-to-day operations of Flipkart, Amazon, and other e-commerce platforms.
  • Handle product listings, catalog management, images, and A content creation.
  • Optimize product titles, descriptions, and keywords for better visibility and SEO.

Inventory & Order Management:

  • Monitor and update stock levels regularly to avoid stock-outs or overstocking.
  • Coordinate with the warehouse and logistics team to ensure timely dispatches and returns management.
  • Handle order processing, cancellations, and fulfillment.

Sales & Performance Analysis:

  • Track sales performance, conversion rates, and marketplace rankings.
  • Analyze data to derive actionable insights and prepare regular sales reports.
  • Monitor competitor activities and pricing strategies.

Campaigns & Promotions:

  • Plan and execute promotional campaigns, deals, and advertisements on Amazon & Flipkart (like Big Billion Days, Great Indian Festival, etc.).
  • Coordinate with marketplace account managers for support on marketing events and ad credits.
  • Manage sponsored ads (Amazon PPC, Flipkart Ads) and improve ROI.

Vendor & Customer Coordination:

  • Communicate with category managers and support teams at Flipkart and Amazon.
  • Address and resolve customer complaints, reviews, and return disputes.
  • Required Skills:Knowledge of e-commerce platforms like Amazon Seller Central, Flipkart Seller Hub.
  • Experience with tools like MS Excel, Google Sheets, Helium10, or similar analytics tools.
  • Understanding of digital marketing & SEO for e-commerce.
  • Strong analytical and organizational skills.
  • Ability to multitask and work under tight deadlines.
  • Preferred Qualifications:Bachelor's degree in Business, Marketing, E-commerce, or a related field.
  • 1–3 years of experience in e-commerce marketplace management.
  • Experience in managing sponsored ads (Amazon PPC / Flipkart Performance Ads) is a plus.
  • Key Performance Indicators (KPIs):Monthly sales growth on platforms.
  • Product listing quality & SEO score.
  • Ad campaign ROI & ACoS (Advertising Cost of Sales).
  • On-time order fulfillment rate.
  • Reduction in return and cancellation rate.

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