Healthcare Executive

10 hours ago

Bengaluru, Karnataka, India Flatworld Solutions (FWS) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Healthcare Executive - Call center support

Summary of Duties: Assessing Patient who are calling the call center line and TRIAGE them, if need to connect the On-call doctor. If not needed, book the appointment, or advise the patient for further action.

Flexibility to work in rotational shifts with Thursday and Friday off.

Key Responsibility Area

  • Punctuality - Attendance is key for your job role.
  • Courtesy to Co-workers
  • Patient care and satisfaction with respect to each patients circumstances High Priority
  • Directing patients to the appropriate person/department for further assistance
  • Maintaining clean and organized work space
  • Keeping current with office and department procedures
  • Participates in education activities and attends physicians staff meetings
  • Adheres to Employee Handbook
  • Maintains strictest confidentiality and adheres to all HIPAA guidelines and regulations
  • Available at customer required timings for meetings when working offshore, including odd hours.

Skills / Attributes Required

  • Extensive Medical knowledge
  • Worked as a Nurse in the ER department or Hospital
  • Ability to operate a computer, phone, and basic office equipment
  • Typing skill is must and able to type fast
  • Excellent and clear communication is mandatory

Requirements

Educational Qualification

  • Nursing degree or doctors who has not completed their degree but having good medical knowledge
  • Homeopathy doctors
  • Ayurveda doctors

Roles & Responsibilities

After hours calls support for patient care

  • Attend the calls coming in the soft phone
  • Assess / understand the need of the patient and Triage them accordingly
  • If it is treatable by doctor over the phone, can connect the doctor
  • If it is advisable by the Nurse over the phone, can explain the patient
  • Offer next day appointment based on symptoms
  • Advise the patient to go to ER if the symptoms are worse
  • Follow the client set protocols for this role

  • Healthcare customer Executive

    11 hours ago

    Bengaluru, Karnataka, India AL Fahad Global Enterprises Full time ₹ 30,000 - ₹ 90,000 per year

    **Salary -Upto 4.5 LPAExperience -1+yearsLanguage -English and HindiRole Des criptionAs a Healthcare Customer Executive at AL Fahad Global Enterprises, you will be responsible for ensuring customer satisfaction through effective customer support and service. This is a full-time role based on-site in Bengaluru. Your day-to-day tasks will involve handling...

  • Client Services Executive-Healthcare

    11 hours ago

    Bengaluru, Karnataka, India AL Fahad Global Enterprises Full time ₹ 30,000 - ₹ 60,000 per year

    **Salary-4.5 LPAExperience 6months-4yearsLanguage-English and HindiRotational shifts and Rotational week off.Healthcare/Insurance Experience preferences not mandatory.Role Des criptionThis is a full-time on-site role for a Client Services Executive-Healthcare located in Bengaluru. The Client Services Executive will be responsible for managing client...

  • Executive - AR (Hospital Billing)

    17 hours ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Dear Applicant,Excellent opportunity Position / Title : Executive - AR / Senior Executive - ARResponsibility AreasRole Description Overview:Should handle US Healthcare Hospital Billing Accounts Receivable.Sound knowledge in US Healthcare Concept.Should have 2 and more Years of AR calling (Voice Process) Experience.Excellent Knowledge on Denial...

  • Healthcare Outreach

    6 days ago

    Bengaluru, Karnataka, India ASSISTHEALTH Full time ₹ 30,00,000 - ₹ 50,00,000 per year

    We're We're Hiring: Healthcare Outreach & Partnerships Specialist(Full-Time)Location: BengaluruIndustry: HealthTech / Healthcare ServicesExperience: 3–10 years (Freshers welcome)Qualification: MBBS / BDS / AYUSH (BAMS, BHMS, etc.)About AssistHealthAssistHealth is a pioneering healthcare navigation platform dedicated to simplifying the patient journey...

  • Executive - AR (Physician Billing & Hospital Billing)

    2 weeks ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Dear Applicant,Excellent opportunity Position / Title : Executive - AR / Senior Executive - ARResponsibility AreasRole Description Overview:Should handle US Healthcare Physician Billing Accounts Receivable.Sound knowledge in US Healthcare Concept.Should have 2 and more Years of AR calling (Voice Process) Experience.Excellent Knowledge on Denial...

  • Healthcare Events

    2 weeks ago

    Bengaluru, Karnataka, India Plum Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the Role:We're looking for a proactive and detail-orientedWellness Operations Associate-Healthcareto join our Health & Wellness team. You will play a key role in planning, coordinating, and executing wellness programs—including health camps, virtual sessions, and large-scale on-ground events like Health Melas—for our corporate clients.Key...

  • Head - Healthcare Transformation

    16 hours ago

    Bengaluru, Karnataka, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Define and execute Healthcare Transformation strategy.Drive adoption of Gen AI, Agentic AI, and Automation to transform payer and provider.Identify and implement opportunities for cost reduction, patient experience enhancement, and clinical outcome improvements.Drive large-scale digital transformation programs with measurable ROI and KPIs.Proven track record...

  • Executive - Talent Acquisition

    17 hours ago

    Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a highly skilled and experienced Executive - Talent Acquisition to join our team at Omega Healthcare Management Services Pvt. Ltd. The ideal candidate will have 1-3 years of experience in the field."Immediate Joiner Only" - "Freshers Please Ignore"Note - "Walkin Interview's Only"Shift timings - 11:00 AM to 8:00 PMWalkins - From "Monday to...

  • Senior Executive

    4 weeks ago

    Bengaluru, Karnataka, India Aster DM Healthcare Full time

    Job DescriptionASTER DM HEALTHCARE LIMITED is looking for Senior Executive - Customer Care to join our dynamic team and embark on a rewarding career journey- Oversee customer care operations and activities.- Monitor and analyze customer care performance metrics.- Collaborate with internal teams to address customer issues.- Provide training and support to...

  • Healthcare Product Manager

    2 weeks ago

    Bengaluru, Karnataka, India Rishvaware Technologies Pvt Limited Full time ₹ 1,00,000 - ₹ 15,00,000 per year

    We are looking for Only Immediate JoinersLead Product Manager – US HealthcareJob Title: Lead Product Manager – Healthcare TechnologyLocation: Bangalore, IndiaEmployment Type: Full-timeAbout the RoleWe are looking for a Lead Product Manager with extensive experience in the US healthcare domain to spearhead product strategy and execution from our Bangalore...