Principal Engineer

2 days ago

Bengaluru, Karnataka, India Saviynt Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About The Role:

As a ServiceNow Principal Software Engineer, you will have experience with ServiceNow, web-based applications and technologies, possess strong communication skills,

and have the desire to work on information security.

Key Responsibilities:

  • Design, develop, and implement solutions within the ServiceNow platform, focusing on scalability, security, and performance.
  • Manage all phases of the SDLC, including analysis, design, development, data conversion, system integration, and implementation.
  • Evaluate, design, and develop new features and roadmaps
  • Serve as primary technical point of contact on customer engagements of the highest complexity and value.
  • Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation.
  • Develop and execute technical solutions based on business requirements, utilizing best practices and industry standards.
  • Analyze system processes and develop enhancements to improve user experience and general system usability, ensuring the stability and reliability of the ServiceNow platform.
  • Function as the principal ServiceNow SME. Mentor/assist other team members where needed. Lead and mentor technical teams.
  • Ability to diagnose and resolve complex technical issues. Diagnose and isolate incidents through testing and work to develop workarounds and/or fixes for sys-tem related issues.
  • Proven experience with ServiceNow platform, including its modules, configuration, and customization.
  • Develop scripts on the ServiceNow platform to automate tasks and integrations
  • Stay up-to-date with the latest ServiceNow features and technologies, and implement best practices to enhance platform performance.
  • Strong understanding of software development principles, methodologies (e.g., Agile), and tools.
  • Experience designing and implementing cloud-native architectures, data security,and integration services.
  • Familiarity with cloud platforms and architectures (e.g., AWS, Azure, GCP).

Qualifications:

  • 10+ years of experience developing on the ServiceNow platform, across multiple modules and core platform capabilities. 7+ years of App development experience.
  • Experience configuring ServiceNow Workspaces, Flows, ACLs, Script Includes, Business Rules, UI Actions/Pages, Forms, Playbooks, Portals, and/or Reports.
  • High level of proficiency with HTML, CSS, JavaScript, AJAX development.
  • Experience designing, configuring, and developing integrations with the ServiceNow platform, including Scripted REST APIs.
  • Experience supporting ServiceNow platform upgrades and remediating skipped changes.
  • Advanced scripting experience utilizing best practice formatting and comments in Script Includes, Business Rules, etc.
  • Familiarity with Agile development practices.

Soft Skills:

  • Demonstrated ability to lead and mentor technical teams, fostering a collaborative and knowledge-sharing environment.
  • Excellent problem-solving and analytical skills, with a proactive approach to identifying and addressing technical issues when they arise.
  • Strong written and verbal communication skills, with the ability to communicate complex concepts to non-technical stakeholders and collaborate effectively across teams.

Desired:

  • Bachelor's degree in Computer Science, Cybersecurity, or a related field is preferred but not required

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