Sales Development Representative

Synoptek

We think globally, act locally. As a Managed Services Provider, Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support, enabling our global client-base to grow and transform their businesses. We are excited to have experienced continuous growth and in keeping with that momentum we are seeking to add talent to our team. When you partner with Synoptek, you engage with an ever-growing, ever-evolving IT organization that provides a high-caliber team, results growth, and clarity.

Sales Development Representative

This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support.  We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning.

The Sales Development Representative (SDR) is responsible for ensuring the Business Development Managers have a consistent pipeline of qualified mid-enterprise organizations that fit our ideal customer profile. The Sales Development Representative's primary responsibility will be to qualify and secure incremental meetings with qualified prospects for your respective Business Development Manager. In this position, you will be skillfully assessing and following-up on inbound leads in a timely and professional manner; as well as identifying and generating new leads through direct outreach efforts such as email, cold call, and appropriate digital touch points.

Duties and Responsibilities

• Secure and schedule qualified discovery meetings for Business Development Managers
• Develop and manage sales pipeline comprised of new logo opportunities.
• Generate new leads through direct outreach including email, phone, and appropriate digital touch points.
• Research, qualify and follow-up on inbound leads in timely and professional manner.
• Document and update lead and prospect information in CRM database.
• Understand and convey the value of Synoptek's portfolio of services.
• Qualify and ascertain prospect needs.
• Collaborate effectively with other team members.
• Proactively communicate challenges and potential solutions for strategies and campaigns.
• This job description is not designed to be a comprehensive list of the duties and responsibilities required of the employee in this position, as duties, responsibilities, and activities may change at any time with or without notice

Education

• Degree in technology or related field from an accredited college or university
• In lieu of undergraduate degree, the ratio is 1:1 - meaning one year of college equals one year of work experience and vice versa

Experience

• Customarily has at least 2 years of sales experience. Technology industry preferred
• Experience with Microsoft Office applications including Teams, Exchange, SharePoint, or OneDrive preferred
• Experience working with CRM software preferred
• Experience with phone outreach and email/social media campaigning, a plus

Skills/Attributes

• Synoptek core DNA behaviors:
  • Clarity: Possesses excellent communication skills, makes a concentrated effort to speak the customers language. Ability to field questions with concise, well-constructed responses
  • OwnIT: Shows integrity, innovation, and accountability in completing daily assignments
  • Results: Solutions focused and driven to resolve conflict quickly and precisely. Proactively looks for opportunities to contribute to the company's business goals
  • Growth: Willing to learn and ask questions. Constantly looking for new ways to improve yourself. Ability to adapt and grow in a fast-paced environment
  • Team: Embraces both customers and colleagues as team members. Ability to be flexible, respectful, engaged and collaborative
• Competitive nature with a strong work ethic and motivation to succeed
• Self-motivated with the ability to persuade and overcome objections
• Operate with integrity, follow through on commitments, maintain a can-do attitude and demonstrate courage under pressure
• Comply with HR policies and meet general employment expectations

Working Conditions

We live by the motto 'work hard, play hard' and strive to support our employees in both their professional and personal goals. We believe that by hiring the right people, leading process improvement, and leveraging technology, we achieve superior results.

Work is performed primarily in an office or remote environment; final location is subject to business need. May be subject to time constraints and tight deadlines. May require occasional travel.

EEO Statement

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, marital status, pregnancy, genetic information, or any other characteristic protected by law and will not be discriminated against on the basis of disability. It is our intention that all qualified applicants are given equal opportunity and that employment decisions be based on job-related factors.