Sr. Manager

Responsibilities
Security Strategy

• Contribute to business Security strategy and Security roadmap by providing zonal perspective as per Site Security Plan.
• Align the zonal security strategy with the group policy
• Lead strategic initiatives aligned to business requirements at the zone / plant level; Institutionalize operational excellence initiatives for the zone

Security Budgeting

• Plan, prepare and monitor security budget including Capex and Opex; Finalise the budget with Vertical Security Head and get sanction on the same
• Monitor adherence to budgets and consult with Vertical Security Head in case of budget shortage/ overruns

Governance

• Conduct timely reviews of all on-going strategic initiatives at the zone
• Participate in governance council meetings to suggest improvements and discuss pressing issues with key stakeholders

Security Risk Management & Audit
Intelligence & Vigilance

• Cultivate reliable sources of information with key decision makers in administrative bodies, police, local community and media to gather intelligence
• Monitor and analyze daily local, national, and international news that might impact the organization or the zone
• Analyze the gathered intelligence, foresee risks, and develop mitigation plans
• Monitor the vigilance level of the zone Security operations and drive alertness at all times

Security Risk Assessment

• Conduct security risk assessment and implement mitigation measures in consultation with Vertical Security Head to counter threats and vulnerabilities
• Identify vulnerabilities and gaps in the established Security infrastructure, operations, systems, technologies of the zone. Priorities the gap and closed it within timeline.
• Assess the varied Security threat scenarios including product theft, vandalism, acts of terror, pilferage, assault, unauthorized access facing the zone
• Review the SRA report and ensure mitigation measures are put in place as per the findings

Security Audits

• Facilitate internal or third-party security audits and conduct timely checks to ensure reliability of Security management system and submit report of audit findings to the Corporate Team
• Review the Security audit report, analyze findings and conduct dialogue with the concerned stakeholders for action planning and resolution; Ensure prompt closure of open audit findings

Crisis & Incident Management

• Design ERCP (Emergency response and control plan) plans for crises/ emergencies/ incidents, to ensure business continuity and quick business recovery at the zone.
• Lead the implementation of the response plan during the crises/ emergencies/ incidents and escalate to the management timely.
• Supervise efficient selection and training of staff for QRT (Quick Reaction Team)
• Revamp the response plans basis key learnings from incidents, to improve the business readiness to face crises and emergencies

Security Operations

Management and Review

• Monitor zone operations and ensure adherence to established SOPs and SOGs.
• Analyse the MIS reports generated and publish reports on a weekly basis to the Zone CEO and VSH
• Create security awareness and training programs for employees and community, along with the Zone CEO

Security Control Room Operations

• Oversee end-to-end operations of Zone Security Control Room; Lead maintenance and upgradation initiatives for the Control Room
• Monitor the operations of the Control Room and ensure proper integration with the National Security Control Room
• Ensure the escalation of all incident and report of the group as per the Matrix

Patrolling & Surveillance

• Oversee the patrolling procedures of the zone and manage exceptions
• Periodically check the data from CCTVs, sensors, and other such automation equipment to ensure operational vigilance

Man & Vehicle Access Control

• Oversee the end-to-end operations of Access Control and ensure process adherence; Manage deviations
• Oversee the end-to-end process of visitor access card management through the applicable systems

Business Traffic Management

• Oversee the business traffic and material movement operations to ensure authorization and authenticity checks are conducted as per SOPs
• Study the critical traffic blockages and suggest methods for improvement
• Oversee the end-to-end operations of traffic management to ensure adherence to established traffic rules

Investigation & Due Diligence

• Conduct investigation of Security incidents including frauds, crimes, theft, pilferage, vandalizing and set in motion remedial measures
• Prepare and share investigation reports with BU team on investigations of critical incidents

Protection

• Drive the Security systems, processes, and operations to ensure round the clock protection to both the tangible and intangible assets as per the concept of ring security.
• Conduct security events as per the annual security plan and ensure proper security detailing is in place
• Channelize and coordinate traffic management to ensure least impacted route continuity for the logistics flow
• Ensure the zone/road survey conducted and then plan for Overweight and Over Dimensional Consignment

Performance Improvement

• Define the performance metrics for evaluating Zone Security domain and finalize with the Business Security Head; Lead performance review of Zone Security
• Identify process gaps in the Zone Security processes and lead process excellence initiatives to address the process gaps and drive efficiency
• Drive the team to champion process improvements and establish ownership of action plans at appropriate points within Zone Security

Outsourced Manpower Management

• Monitor and review the outsourced staff strength and accordingly conduct recruitment
• Oversee and evaluate performance of the third-party security personnel services provider ensuring the deployed personnel are as per the defined parameters
• Engage periodically with the outsourced security employees to cater for their welfare
• Ensure the deployment of OMPs as per the work breakdown structure (WBS) and as their competency.

People Management

• Lead talent acquisition for all vacant positions at the zone and support Vertical Security Head in talent identification and selection for critical roles
• Drive a performance driven culture – Set goals, review performance, and provide feedback to ensure a motivated and committed team

Project Management

• Identify and drive projects towards creation or improvement of security technology aids (automation systems) and infrastructure augmentation as per group security guidelines and industry standards / best practices aligned to overall group security strategy
• Implement and monitor efficient project management practices for timely execution and maximum RoI on identified projects
• Drive integration of new projects into mainstream security operations at zone through processes and stakeholder buy in.

Qualifications

• Bachelor's degree in Business Management or other relevant field
• Postgraduate degree in relevant field
• Preferable to have Certifications including Certified Protection Professional (CPP) / Certified Fraud Examiners (CFE) / Transported Asset Protection Association (TAPA) certification/ Physical Security Professional (PSP) / Industrial Security professional certifications/ Project Management Professional (PMP) (Value Addition)