Business Analyst

12 hours ago

Thāne, Maharashtra, India Satmat Technologies Full time

Skills:
- ATM Process, jira, (Agile, Waterfall)., banking domains, Documentation & Communication:*, Business Analys, Finance,

Role :Business Analyst (Banking Domain with ATM Process Expertise)

EXP :3 5 years

Location :Thane (WFO)

# *Job Summary:*

We are seeking a highly skilled Business Analyst with expertise in the banking domain, particularly in ATM processes

The ideal candidate will have a strong background in analyzing, defining, and optimizing banking workflows, with a focus on enhancing ATM operations, compliance, and customer experience

The candidate will play a key role in gathering requirements, working with stakeholders, and delivering effective solutions that align with organizational goals
- ### *Key Responsibilities:*

*Requirement Gathering & Analysis:*

Collaborate with business stakeholders to elicit, document, and analyze functional and non-functional requirements related to ATM processes
- Conduct detailed analysis of existing ATM systems, processes, and workflows
- *Process Improvement:*

Identify opportunities to optimize ATM operations, including cash management, transaction processes, security, and uptime
- Propose enhancements to improve customer experience and streamline processes
- *Documentation & Communication:*

Prepare detailed business requirement documents (BRDs), functional specifications, and process flow diagrams
- Communicate requirements effectively to technical and non-technical stakeholders
- *Project Coordination:*

Collaborate with IT teams to ensure accurate implementation of business requirements
- Work closely with QA teams to validate and test solutions
- *Stakeholder Management:*

Act as a bridge between business units, IT, and third-party vendors involved in ATM systems
- Facilitate discussions and provide clear recommendations for decision-making
- *Regulatory Compliance:*

Ensure all ATM processes comply with industry standards, security protocols, and banking regulations
- Keep updated with trends and regulations affecting ATM operations
- ### *Skills and Competencies:*

Strong understanding of the *banking domain* and end-to-end *ATM processes* (cash management, reconciliation, transaction monitoring, etc.)
- Proficiency in business analysis tools such as *JIRA, **MS Visio*, or similar
- Knowledge of *ATM software, hardware integration*, and connectivity protocols
- Familiarity with regulatory and compliance requirements for banking and ATM operations
- Strong analytical, problem-solving, and decision-making skills
- Excellent verbal and written communication skills with an ability to present findings clearly to stakeholders
- Experience in *project management methodologies* (Agile, Waterfall)
- ### *Qualifications:*

Bachelors degree in Business Administration, Computer Science, Finance, or a related field
- Minimum 35 of experience* as a Business Analyst in the banking domain
- Hands-on experience with ATM systems or processes is mandatory
- Certifications such as *CBAP, **PMP*, or domain-specific certifications are a plus
- ### *Preferred Experience:*

Knowledge of card management systems, EMV standards, and digital payment technologies
- Familiarity with fraud detection, ATM security measures, and PCI DSS compliance

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