Power BI support role

1 week ago

Cochin, Kerala, India VidPro Consultancy Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title: Support & Operations Analyst
Work Hours:
Starts from 8 AM IST

Primary Skills:
SQL

Secondary Skills:
Power BI, Excel,SSIS

Job Description
The Support & Operations Analyst will be responsible for managing day-to-day operations, supporting data-related processes, ensuring seamless delivery within SLAs, and maintaining high-quality communication with clients and stakeholders. This role requires strong technical expertise in SQL, SSIS, and Power BI, coupled with solid analytical and problem-solving skills.

Key Responsibilities

  • Technical Expertise
  • Develop, maintain, and optimize SQL queries, SSIS packages, and Power BI dashboards.
  • Possess good working knowledge of Power BI and Excel for reporting and analytics.
  • Analyze code, troubleshoot issues, and ensure timely debugging and resolution.
  • Operational Excellence
  • Deliver data and reports accurately and on schedule as per defined SLAs.
  • Handle client queries efficiently without compromising on quality.
  • Coordinate with internal teams to ensure smooth operations and timely project delivery.
  • Client & Stakeholder Management
  • Communicate effectively with clients and stakeholders (both verbal and written).
  • Manage customer expectations and handle difficult conversations when required.
  • Share investigation results, insights, and observations in a structured manner.
  • Collaboration & Teamwork
  • Work closely with cross-functional teams to perform quality checks and meet project deadlines.
  • Support team members in issue resolution and process improvements.
  • Demonstrate strong organizational and multitasking skills to handle multiple priorities.
  • Reporting & Analysis
  • Create and maintain interactive dashboards and reports using Excel and Power BI.
  • Analyze business logic and data trends to identify areas for improvement.
  • Ensure data accuracy, consistency, and compliance across deliverables.

Desired Skills & Attributes

  • Strong knowledge of SQL, SSIS, and Power BI.
  • Excellent communication (verbal and written) and debugging skills.
  • Ability to multitask, prioritize effectively, and deliver within tight timelines.
  • Strong analytical thinking, problem-solving, and organizational abilities.
  • Self-motivated, detail-oriented, and capable of working independently with minimal supervision.

Skills: operations,power bi,ssis,sql

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