Nexthink Administrator

13 hours ago

Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Must-Have

  • Experience in Nexthink Collector Packaging, Agent roll-out, Platform setup
  • Nexthink Integration experience with AD, SSO, Jira/ServiceNow, Amplify, Chatbot, etc.
  • Experience in creating customer specific Dashboards, Alerts, Application Experience, Campaigns, Remote Actions and Digital Experience.
  • Proficient in NQL.
  • Ability to collect, analyze and interpret data from Nexthink.
  • Perform baseline of end user device & Application KPI's with client
  • Finalize the thresholds against each KPI and execute SLA document
  • Generates Tool based reports - Weekly, Monthly & Quarterly as agreed
  • Work with other technical teams to drive implementation of improvement activities
  • Ability to present Nexthink findings and Value Add to customers on a periodic basis.
  • Proficient in Windows PowerShell Scripting with a minimum L2 level
  • Experience with automating tasks and processes using PowerShell including working with AD and windows components.
  • Strong Windows knowledge.
  • Ability to identify and implement process improvements.
  • Effective communication & collaboration skills to work with technical and non-technical stakeholders.

Good-to-Have

  • Experience in Desktop Support
  • Experience in Intune, AD
  • Experience in Application Monitoring
  • Experience in Azure Cloud
  • Experience in Powershell
  • Experience in Jira
  • Familiarity with data visualization tools (e.g., Tableau, Power BI).

Location

Chennai

Job Function

TECHNOLOGY

Role

System Administrator

Job Id

377589

Desired Skills

Nexthink

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

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