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Showroom Manager
2 weeks ago
Role & Responsibilities
Position: Showroom Manager
Brand: Patola by Nirmal Salvi
Product: Patan Patola Sarees
- Oversee daily showroom operations, ensuring a warm and personalized customer experience.
- Guide the sales team in identifying customer needs and recommending appropriate Patan Patola sarees.
- Supervise product presentations, highlighting craftsmanship, heritage, and exclusivity.
- Drive upselling and cross-selling strategies to optimize revenue.
Product Expertise & Training
- Maintain expert-level knowledge of Patan Patola weaving, techniques, motifs, and cultural significance.
- Train and mentor staff to effectively communicate the brand story and product value to clients.
Sales Operations & Documentation
- Monitor and manage all billing procedures through POS systems.
- Ensure accurate maintenance of invoices, sales records, and daily transaction reports.
Customer Relationship Management
- Develop and maintain a premium client database.
- Lead client follow-ups, ensuring high customer satisfaction, repeat sales, and referrals.
- Resolve customer concerns with professionalism and efficiency.
Inventory Control
- Supervise inventory management, including stock checks and reordering of fast-moving items.
- Coordinate with production or procurement teams for timely stock replenishment.
Team Leadership & Coordination
- Motivate and manage the showroom team to meet and exceed sales targets.
- Assign tasks, monitor performance, and ensure alignment with brand standards.
- Coordinate participation in exhibitions, events, and special client appointments.
Cultural & Brand Representation
- Uphold and represent the legacy of the Salvi family and the heritage of Patan Patola sarees.
- Communicate the traditional and artistic value of each saree to both domestic and international clients.
