Technical Support Engineer

Diagnostic Support EngineerJob Summary:The Diagnostic Support Engineer will be responsible for monitoring DTC (Diagnostic Trouble Codes) and CAN (Controller Area Network) parameters at the Command Center (CC) 24/7. The role involves guiding customers and drivers, managing escalations, and coordinating with dealers to resolve vehicle issues efficiently.Key...

Diagnostic Support EngineerKey Responsibilities:24/7 Monitoring: Monitor DTC/CAN parameters at the Command Centre and raise tickets immediately when an issue is detected.Ticketing: Respond to triggered DTC/CAN alerts by creating internal tickets in the DMS system (with automation in phase 2).Customer Assistance: Provide Level 1 (L1) support over the phone,...

Role PurposeThe purpose of this role is to support the Vertical Lead in pre-bid quantity estimation. They are responsible for the collation of data to ensure accurate quantity estimates and rates across the in-scope Projects. They support the Vertical Lead in quantity calculations, query submission and analysing key areas of complexity by reading...

Role Purpose The role holder is responsible for managing site related technical activities within GRIL ecosystem ensuring all services are delivered within time and at a set quality standard. Key ResponsibilitiesPlanning & Coordination  Site Operations  Management & Reporting  Indicative Experience and Exposure Bachelors degree in civil, mechanical  or...

Role PurposeThe incumbent of this role is accountable for the completion of the allocated tasks or activities of the project by the project in-charge. The purpose of this role is to ensure the smooth completion of the task/activity (excavation, layering, installing utilities etc.) assigned within quality and timelines along with supervising the technical...

Warranty AssessorRoles & Responsibilities:Main duty is to succeed at the following tasks:Assess submitted claims on OEM systems and liaise with and where required the Retailers and partners via ticketing systemAnalyse data received from Retailers, partners and ensure that all data is aligned with all the correct processes, technical bulletins and...

Role PurposeThe incumbent of this role is responsible for the driving the final HSE strategy at project sites. They are responsible for ensuring adherence to the defined policies and processes and create awareness among the employees at the project sites about the need for safety, various safety practices and the possible implications of not following the...

Role Purpose The incumbent of this role is accountable for the completion of the specific section of the Transmission line of PT & D project. The purpose of this role is to act as a Section Incharge and drive the optimization of resources to ensure smooth & timely execution of all the activities within quality and safety standards. The role holder needs to...

Role PurposeThe  role  holder  can  either  handle  budgeting,  billing  or both at project site. In budgeting, the role holder supports the Vertical Lead Budgeting & Billing – Project site in preparing & periodically updating the project budgets and BOQs and is responsible for capturing accurate data at timely intervals for a project and providing...

Role Purpose The purpose of this role is to manage the office of the Directors/ HODs. The incumbent acts as the point of contact for Project Heads/ PDs, clients, and other external & internal partners/ business associates to ensure a smooth two-way information flow in a timely and accurate manner. Monitor project progress and follow-up with all stakeholders,...