Admission Associate

Role & responsibilities

Outreach and Engagement: Initiate outbound calls to prospective students who have expressed interest in IIM Udaipur's programs. Engage with them warmly and provide information about our courses, admission procedures, and campus life. Ensuring that every lead successfully progresses to registration and, ultimately, gains admission. Will proactively reach out to the database of prospective applicants to seek interest in the program/s.

Answer Queries: Handle incoming calls from potential students and their parents, addressing their queries and concerns regarding admissions, eligibility criteria, application procedures, scholarships, and more.

Follow-Up: Maintain a systematic follow-up process to ensure that potential applicants receive the necessary guidance and support throughout the admission process.

Database Management: Keep accurate records of all interactions and update the CRM system with relevant information. Ensure that student profiles are complete and up to date.

Assist in Promotions: Collaborate with the marketing and admissions teams to support promotional activities, such as conducting phone-based surveys, inviting applicants to webinars, and promoting upcoming events/programs.

Admission Cycle Commitment: During the admission cycle, you will be required to work six days a week, with a split weekly day off (excluding Sundays). Your dedication during this critical period will be pivotal in achieving our admission goals.

Preferred candidate profile

• Proactive and results-driven attitude.
• Ability to prioritize work opportunities in the department.
• Ability to work on multiple assignments.

Candidates are expected to be self-motivated, require low supervision, take proactive initiatives, be sales-oriented and outcome focused with a high degree of reliability and integrity