Team Member Level 1/2
6 days ago
Ford Credit Services:
Ford Motor Credit Company is the financial services arm of Ford Motor Company, and is headquartered in Dearborn, Michigan.
The predominant share of Ford Credit's business consists of financing Ford and Lincoln vehicles and supporting Ford and Lincoln dealers. Specifically, its business activities are concentrated in the area of automobile financing for consumers and dealership inventory and leasing. Ford Credit competes mainly on the basis of service and financing rate programs, including those sponsored by Ford.
Bachelor's degree from Commerce /
Business / Banking with experience in Global
Business Services / Banking back-offices
Flexible to work in shifts
Location: This particular job location is Outside Chennai (Current work mode: Remote)
Job Description:
Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/ lease customers in North America within stipulated timelines
Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers
Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers
Contribute to the productivity consistently (average transactions daily / monthly) while maintaining 100% quality.
Functional skills:
- Proficient in using MS office tools
- Process improvement methodologies
- Good interpersonal, listening and communication skills
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