Process Trainer
7 hours ago
• Served a minimum of 2+ years as a Process Trainer, with an overall experience of 5+ years in the Financial and accounting company/industry.
• Excellent Presentation and Communication Skills
• Ability to motivate and address a larger group of trainees.
• Ability to set clear objectives with well-defined thresholds and targets.
• Process-related decision-making ability with ownership and leadership.
• Should possess a positive attitude, Self-Discipline, Resourceful and action- oriented drive.
Job Description: · Lead & Manage New Hire Training Batch Performance.
• Ensure implementation of the Lesson plan as per the Defined Learning Path.
• Ensure appropriate progress of all trainees through the diagnosis of assessment results and appropriate corrective action
• Review ongoing feedback and ensure actions to facilitate the creation of a learning environment
• Report dysfunctional behavior and assist with corrective actions, wherever needed.
• Identify opportunities for process improvement and identify next steps with the Managers
• Successfully drive learning for participants with varied backgrounds and experiences
• Understand factors that drive and influence performance. Identify best practices and help facilitate sharing of the same across a larger environment
• Create an environment to seek ongoing feedback from the business; and to channel inputs for content development.
· Provide the Most Efficient Service Delivery to Every Customer
• Ensure timely & successful delivery of new hire batches to production as per defined Learning Path meeting set business standards
• Make sure that the Early Warning System (EWS) call-outs are being made in a timely manner and the relevant trackers are updated regularly
• Ensure that all the EWS follow-up actions are being executed and updated in a timely manner
• Facilitate resolution of trainees' issues, concerns, and problems
• Ensure self and trainees participate in all Employee Engagement Programs
• Ensure adherence to the Trainer allocation plan
• Have a planned leave calendar for self
• Demonstrate flexibility and openness to handle stretch assignments
• Create training content in collaboration with SMEs.
• Ensure optimal utilization of Training Facilities and make a conscious effort to reduce costs
• Contribute proactively, share ideas and execute cost reduction initiatives
Desired candidature:
• Served a minimum of 2+ years as a Process Trainer, with an overall experience of 5+ years in the Financial and accounting company/industry
• Excellent Presentation and Communication Skills
• Ability to motivate and address a larger group of trainees
• Ability to set clear objectives with well-defined thresholds and targets.
• Process-related decision-making ability with ownership and leadership.
• Should possess a positive attitude, Self-Discipline, Resourceful and action- oriented drive.
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