Hiring For The IT Manager-Infrastructure

1 week ago

Hyderabad, Telangana, India Hetero Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Purpose

Responsible for managing IT infrastructure, operations, compliance, and security across multiple plants/clusters from a central location. The role demands strong project management, cross-functional collaboration, and the ability to solve day-to-day IT issues while ensuring compliance, security, and uptime of systems.

Key Responsibilities

IT Infrastructure & Operations Management

  • Ensure smooth IT operations across plants, including servers, networks, applications, and security systems.
  • Monitor and support plant IT infra remotely, ensuring business continuity and uptime.
  • Lead upgrades, migrations, and troubleshooting for enterprise IT infrastructure.
  • Manage end-user support for applications like ERP, LIMS, DMS, and other business systems.

Project & Change Management

  • Define scope, goals, and deliverables for infra/application projects (network rollout, ERP, migrations).
  • Develop detailed project plans, budgets, and timelines, and ensure execution.
  • Drive infrastructure change management with minimal disruption to plant operations.

IT Compliance & Security

  • Ensure compliance with GxP, 21 CFR Part 11, EU Annex 11, and ISO 27001 standards.
  • Implement and monitor IT policies, SOPs, and QMS activities (Change Control, CAPA, Deviations).
  • Ensure data integrity, backup, disaster recovery, and cyber-security controls.

Stakeholder & Vendor Management

  • Act as a single point of contact (SPOC) for IT between cluster plants and corporate leadership.
  • Communicate project updates, risks, and resolutions with senior stakeholders.
  • Manage vendors, service providers, and contracts to ensure SLA adherence and cost optimization.

Team & Leadership

  • Lead IT staff (onsite and remote), delegate responsibilities, and provide technical/functional guidance.
  • Mentor teams to follow ITIL best practices, compliance protocols, and incident resolution.
  • Build cross-functional collaboration between IT, QA, production, and corporate functions.

Required Skills & Qualifications

  • 10+ years of relevant IT infrastructure, operations, and compliance experience, preferably in pharma or manufacturing.
  • Strong knowledge of servers, networks, virtualization (VMware/Hyper-V), cloud (Azure/AWS), storage, and security.
  • Proven experience with CSV, GxP, ITIL, and regulatory compliance frameworks.
  • Hands-on exposure to enterprise systems: ERP, LIMS, DMS, SCADA, PLC, Track & Trace.
  • Project management skills (Agile/Waterfall, PMP/Prince2 preferred).
  • Excellent communication, problem-solving, and stakeholder management abilities.

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