Front Office Receptionist

5 days ago

Chennai, Tamil Nadu, India Shree Venkateswara Homes Full time ₹ 1,50,000 - ₹ 2,50,000 per year

Mamta Singh – Receptionist

Roles and Responsibilities

1. Front Desk Management

  • Greet and welcome visitors, clients, and vendors with professionalism and warmth.
  • Maintain the reception area to ensure it is clean, organized, and presentable at all times.
  • Handle all incoming and outgoing phone calls and route them to the appropriate departments.

2. Visitor Coordination

  • Maintain a visitor logbook and issue visitor passes.
  • Inform the respective team/manager about visitor arrival.
  • Coordinate with security for visitor access control if needed.

3. Call & Inquiry Handling

  • Answer, screen, and forward calls politely and efficiently.
  • Handle customer inquiries related to ongoing or upcoming projects and route them to the sales/CRM team.
  • Provide basic project or company information if requested.

4. Mail & Courier Management

  • Receive and distribute postal mails, packages, and couriers.
  • Coordinate outgoing couriers and track delivery status.
  • Keep records of dispatch and receipt registers.

5. Appointment Scheduling & Meeting Support

  • Manage meeting room bookings and coordinate client appointments.
  • Assist in preparing the meeting room for presentations, including refreshments and stationery.
  • Maintain a daily appointment log for management reference.

6. Administrative & Clerical Support

  • Assist in photocopying, scanning, printing, and filing documents.
  • Provide support to HR, Admin, Sales, and other teams as needed.
  • Help with basic data entry and CRM system updates if trained.

7. Coordination with CRM & Sales Team

  • Inform CRM or sales executives about walk-in clients or calls for project inquiries.
  • Ensure smooth handover of client details or appointment schedules to the sales team.

8. Office Coordination

  • Keep track of office inventory such as stationery, pantry items, and visitor supplies.
  • Report any facility issues to the admin or maintenance department.

9. Professional Conduct

  • Maintain a polished appearance, good communication skills, and calm behavior under pressure.
  • Ensure confidentiality and politeness when dealing with VIPs, clients, or internal staff.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time

Work Location: In person

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