Senior Manager, Cloud Engineering, Cloud AI

The number of our Pega Cloud SaaS and PaaS customers is rapidly growing. We are looking for individuals who will help us to drive this growth by building highly scalable cutting-edge Cloud Services. As part of this team, you will be tasked with building out Pega Cloud's GenAI capabilities, as well as ensuring manageability of core backing services like Kafka, MongoDB, and OpenSearch. You will be the bridge between Pega Platform and the Cloud it runs upon.

We are looking for a highly engaged, technically strong and collaborative individual with a positive attitude who wants to help us with achieving our goal - being the "Top 1" CRM SaaS company in the world and changing the way the world build software Our Pega Cloud team is distributed globally with three major technology centers in the US, in the EU and in India.

• Provide leadership to engineering teams that build Cloud Services following the established software development lifecycle (SDLC) and quality standards.
• Work globally, helping shape the strategic vision for the functional area and implementing tactical processes to turn that vision into reality.
• Develop, inspire, mentor, and evaluate the engineering team by providing technical training plans, career growth guidance, and continuous feedback.
• Enable the teams to deliver functionality by collaborating with multiple stakeholders including cross functional teams, architects, product owners, scrum masters and others.
• Ensure that the delivered work meets functional and technical requirements, and quality standards.
• Identify the need for training and talent development.
• Review designs and code and provide meaningful feedback, and the detail orientation to follow-up on all technical topics.
• Advocate technical excellence and strong software engineering best practices.
• Provide clear and concise instructions to engineering teams.
• Facilitate innovation to drive towards engineering excellence.

• You are an effective communicator and collaborator.

• You are a team lead/manager who has experience in cloud technologies and is passionate about exploring and applying this to help solve real business problems.

• You are passionate about solving complex architectural challenges at scale.

• You are someone who passionately pushes projects forward and loves every minute of the journey.

• • 4 – 7 years of software development experience, preferably in a product development company, with 3+ years as a technical lead or manager.
• Bachelor's degree in engineering or similar field.
• Strong understanding of object-oriented programming and design, with an ability to implement code that meets engineering excellence standard with minimal oversight.
• Knowledge of Go, Java or similar.
• Experience in Development, Deployment using one of the following cloud platforms: (AWS, Azure, GCP, or similar).
• Agile/Scrum development methodology knowledge/experience.
• Experience or good understanding of DevOps automation and pipeline tools.
• Understanding of Docker, Kubernetes, or similar.
• Very good command of English.

It will be great, but not required if you have:

• Knowledge of Cloud Operations good practices.
• Understanding of Microservices and Stateless Architecture.
• Writing Infrastructure as Code (IAC).
• Experience partnering with internal clients & product managers to align implementation with business goals & outcomes.

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company
• LI-SK1
  

AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.

We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.

As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.