F&B Trainee

Job Description: CCT / F&B Executive

Company: Flurys Swiss Confectionery Pvt. Ltd.

Location: Siliguri, West Bengal

Experience Required: Fresher – 1 Year

Job Type: Full-time

About Flurys

Established in 1927, Flurys is one of India's most iconic patisseries and confectionery brands, known for its timeless heritage, premium offerings, and exceptional customer experience. With an ever-growing presence across India, we are committed to delighting guests with world-class food, beverages, and service.

Position Overview

The CCT / F&B Executive will be responsible for providing an exceptional customer dining experience, supporting smooth café/restaurant operations, and upholding Flurys' service standards. This role is ideal for individuals who are passionate about food & beverage service, customer engagement, and hospitality.

Key Responsibilities

• Welcome and assist guests, ensuring high levels of customer satisfaction.
• Take orders accurately and ensure timely service of food & beverages.
• Maintain in-depth knowledge of menu items, ingredients, and specialties to guide customers.
• Coordinate with kitchen and service teams for smooth operations.
• Ensure cleanliness, hygiene, and proper upkeep of the service area.
• Handle billing, cash/card transactions, and POS entries accurately.
• Address guest queries and resolve complaints professionally.
• Follow standard operating procedures (SOPs) for F&B service.
• Support in daily inventory checks, stock handling, and replenishment.
• Uphold brand values and contribute to creating a welcoming ambiance.

Qualifications & Skills

• Graduate / Diploma in Hotel Management, Hospitality, or related fields (preferred).
• Fresher or up to 1 year of experience in Food & Beverage / Café / Restaurant operations.
• Excellent communication and interpersonal skills.
• Customer-focused, polite, and professional demeanor.
• Ability to work in a team and adapt to a fast-paced environment.
• Basic knowledge of billing systems and POS operations (preferred but not mandatory).
• Flexibility to work in shifts, weekends, and holidays.

What We Offer

• Competitive salary and benefits.
• On-the-job training and career growth opportunities within the Flurys brand.
• Exposure to premium F&B service standards.
• Opportunity to work with an iconic heritage brand in the hospitality sector.

Job Type: Full-time

Pay: ₹9, ₹11,000.00 per month

Work Location: In person