Application Support

2 days ago


Remote, India InApp Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Experience: 5+ years

Shift Time: 8:00 PM – 4:00 AM IST (Night Shift) About the Role

We are looking for a proactive and analytical Support Engineer to handle client-reported issues across the project. The role involves close collaboration with the development team and end users through multiple communication channels and internal ticketing tools. Key Responsibilities

Monitor and respond to client queries and issues reported through multiple communication channels and internal ticketing systems.

Reproduce reported issues to identify root causes and determine whether they are defects or change requests.

Collaborate with the Development and Testing teams to share detailed issue findings and ensure timely resolution.

Provide temporary workarounds or guidance to users, ensuring minimal impact on business operations.

Keep end users informed of ticket progress and resolution updates.

Maintain clear documentation of issues, analysis, and solutions in the tracking tools. Required Skills & Qualifications

Strong analytical and problem-solving skills.

Ability to quickly understand the product, reproduce issues, and identify patterns.

Prior experience as a Tester or in a Customer Support / Application Support role for software products.

Familiarity with bug tracking or ticketing tools (e.g., Jira, ServiceNow, etc.).

Excellent communication skills, with the ability to convey technical updates clearly to non-technical users.

Exposure to Slack-based communication or similar collaboration tools. Good to Have

Experience working in service-based or client-facing projects.

Basic understanding of SQL / APIs for issue reproduction or data validation.

Knowledge of SDLC and collaboration with development/testing teams.


  • Application Support

    4 days ago


    Remote, India crayontek Full time

    Role : Application Support Position :Application Support Mandatory Skills required Communication, ITIL, Customer Service - Previous experience in Application support or customer support (3 to 5 years) - Advanced English level - Preferable: Atlassian suite **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Work from...


  • Remote, India Sysmind Tech PVT LTD Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Description : Key Responsibilities : - Provide L2/L3 production support for complex Java-based enterprise applications running on Linux environments. - Investigate, troubleshoot, and resolve application, middleware, and infrastructure-related issues with a focus on root cause analysis and permanent fixes. - Collaborate with developers, business analysts,...


  • Remote, India Coders Brain Technology Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Looking to build a strong application support team for an esteemed customer in digital payments domain. An application support engineer will have the below must and desired skills Must have technical skills: Working on Java, Spring, Linux, should be able to write complex SQL queries Troubleshooting, debugging ideating short term and long term solutions Have...


  • Remote, India Snowbug Solutions Full time ₹ 9,00,000 - ₹ 18,00,000 per year

    About Us:We are a growing staffing and recruiting company that helps candidates secure the right opportunities. We're looking for a detail-oriented and proactive Administrative Assistant to support our day-to-day operations.Key Responsibilities:Organize and sort incoming emails into the correct folders/labels for efficient tracking.Apply for jobs on behalf...


  • Remote, India Coders Brain Technology Full time ₹ 50,00,000 - ₹ 1,50,00,000 per year

    Experience:- 3-5 years Work Mode:- WFH Location:- Any Shift Timings:- 6:30 am – 9 hours (Singapore Time Zone) Mandatory Skills:- Informatica Support, BDM Job Description:-Looking for people having good work experience as Informatica SupportShould have Informatica knowledge and ready work in Shifts for the support and regular work in Singapore time


  • India (Remote) Zeller Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About Zeller At Zeller, we're champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments. We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and...


  • Remote, India Application House Limited Full time

    **Job Title: Digital Marketing or Web Marketing** **Job Location**: India (Remote) **Job Type**: Part Time **Job description**: We are seeking a driven full-time Digital Marketing Executive with a minimum of 2 years of experience. This role requires a blend of strategic thinking and creativity that align with our business goals. You'll be instrumental in...

  • Marketing Executive

    2 weeks ago


    Remote, India Application House Limited Full time

    **Job Location**: India (Remote) **Job Type**: Part Time/ Full Time **Job description**: We are seeking a driven full-time Digital Marketing Executive with a minimum of 2 years of experience. This role requires a blend of strategic thinking and creativity that align with our business goals. You'll be instrumental in enhancing our SEO and digital marketing...


  • Remote, India Application House Limited Full time

    **Location**: Work from Home (Remote) **Job Timing**: Part-Time or Full-time **Job description**: We are seeking a driven full-time Digital Marketing Executive with a minimum of 2 years of experience. This role requires a blend of strategic thinking and creativity that align with our business goals. You'll be instrumental in enhancing our SEO and digital...


  • Remote, India Kunduz Technologies Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About KunduzKunduz is a global ed-tech startup aiming to make educational resources more accessible for everyone and democratize test prep and learning. Kunduz's flagship Q&A product is a mobile platform that helps students get their questions answered through its tutor network and proprietary AI technology. So far, 35,000 professional tutors have answered...