Front Desk Executive

1 week ago

Manjari BK Pune Maharashtra, India Global Excellence Academy Full time ₹ 2,16,000 - ₹ 3,00,000 per year

Job Summary:

The Front Desk Executive will be the first point of contact for parents, students, visitors, and staff. This role requires excellent communication, a welcoming attitude, and strong organizational skills to ensure a smooth and professional front-office experience. The candidate will support daily administrative operations and uphold the institution's standards of service and professionalism.

Key Responsibilities:

  • Greet and assist parents, students, visitors, and vendors in a courteous and professional manner.
  • Manage the front desk operations including handling phone calls, inquiries, and directing them to the appropriate departments.
  • Maintain visitor records, student entry logs, and front office documentation.
  • Support admission-related inquiries by providing basic course/school information and guiding parents to the admissions team.
  • Manage incoming and outgoing mails, courier, and communication materials.
  • Assist in scheduling appointments, meetings, and maintaining calendars for the admin/management team.
  • Coordinate with internal teams for administrative support and event-related requirements.
  • Ensure the reception area is clean, organized, and presentable at all times.
  • Handle basic office tasks such as filing, photocopying, and documentation.
  • Provide support during school events, PTMs, orientation programs, and other academic activities.

Requirements:

  • Bachelor's degree in any discipline.
  • 1–3 years of experience in front office, reception, or customer service (experience in education sector preferred).
  • Excellent communication skills (English, Hindi, and/or regional language).
  • Strong interpersonal skills and a friendly, approachable personality.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Ability to multitask, prioritize, and handle stressful situations calmly.
  • Professional grooming and presentation standards.

Preferred Qualities:

  • Experience working in schools, education management firms, or training institutes.
  • Ability to manage parent interactions sensitively and professionally.
  • Strong sense of responsibility, punctuality, and discipline.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

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