Seller Support Executive

4 days ago


Hyderabad, Telangana, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role: Seller Support

Location: Hyderabad

Role & Responsibilities:

  1. Language Proficiency:

    * Fluent in verbal and written English with a neutral accent, suitable for global communication.

    • Strong grasp of English grammar, sentence structure, and vocabulary to ensure clarity and professionalism across all channels.

  2. Channel Flexibility and Adaptability:

    * Fully trained and able to seamlessly operate across email, chat, and voice support.

    * Ability to switch between channels based on business needs while maintaining quality and tone consistency.

  3. Customer Handling Skalls:

    * Demonstrated active listening, empathy, and customer-first approach.

    • Skilled in Customer support and Issue resolution and managing sensitive or complex customer scenarios.

  4. Communication & Documentation.

    * Exceptional written communication skill tailored for email and chat, with proper grammar, tone, and formatting.

    * Accurate and timely documentation of customer interactions in support systems.

  5. Analytical Thinking & Problem solving

    * Ability to understand customer content, identify issues, and provide effective and timely solutions.

Qualification:

  • Graduation mandatory (any domain)
  • Transport Facility
  • Rotational Shift and Rotational week offs
  • Immediate Joiners are preferred

NOTE: Only first 150 candidates will be allowed inside the campus.

Regards,

TA Team



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