Seller Support Executive
6 days ago
Role: Seller Support
Location: Hyderabad
Role & Responsibilities:
Language Proficiency:
* Fluent in verbal and written English with a neutral accent, suitable for global communication.
• Strong grasp of English grammar, sentence structure, and vocabulary to ensure clarity and professionalism across all channels.Channel Flexibility and Adaptability:
* Fully trained and able to seamlessly operate across email, chat, and voice support.
* Ability to switch between channels based on business needs while maintaining quality and tone consistency.Customer Handling Skalls:
* Demonstrated active listening, empathy, and customer-first approach.
• Skilled in Customer support and Issue resolution and managing sensitive or complex customer scenarios.Communication & Documentation.
* Exceptional written communication skill tailored for email and chat, with proper grammar, tone, and formatting.
* Accurate and timely documentation of customer interactions in support systems.- Analytical Thinking & Problem solving
* Ability to understand customer content, identify issues, and provide effective and timely solutions.
Qualification:
- Graduation mandatory (any domain)
- Transport Facility
- Rotational Shift and Rotational week offs
- Immediate Joiners are preferred
NOTE: Only first 150 candidates will be allowed inside the campus.
Regards,
TA Team
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