Business Analyst
13 hours ago
Job Description
The Business Analyst will support the delivery of software solutions and services by capturing and documenting business requirements, assisting with planning, and ensuring the alignment of deliverables with business needs. This role works closely with stakeholders, developers, testers, and other team members in an Agile environment to contribute to successful PaaS/SaaS project outcomes.
Essential Functions / Deliverables
- Requirements Gathering & Documentation Engage with stakeholders to elicit business needs and document clear, testable user stories and requirements.
- Agile Participation Attend and contribute to daily stand-ups, sprint planning, reviews, and retrospectives; ensure stories are ready for grooming and development.
- Collaboration with Cross-Functional Teams – Liaise with development, QA, and UI/UX to validate understanding and ensure feasibility of requirements.
- Process Evaluation & Improvement – Identify opportunities to enhance processes and workflows; support BA team in change initiatives.
- Wire framing & Prototyping – Create visual models and wireframes to support requirement clarity.
- Documentation & Traceability – Maintain updated BRDs, user stories, and requirement traceability across the project lifecycle.
- UAT Support – Assist in planning and executing User Acceptance Testing and capturing feedback for refinements.
- Stakeholder Communication – Provide regular updates, demo outcomes, and clarifications to stakeholders.
- Compliance & Governance Adherence – Ensure BA work aligns with internal policies and documentation standards.
- Company Culture & Professional Growth: Promote knowledge sharing, continuous learning, compliance, and collaboration in line with SKO's values.
Requirements
Education : Bachelor's degree in business, Computer Science, or a related field
Certifications (Preferred) :CBAP or equivalent certifications
Required Professional Experience :4-5 years of experience as a Business Analyst, ideally in software or technology-driven projects
Technical/Computer Skills :
- Tools & Applications: Proficiency in Microsoft Word, Excel, and Outlook
- Analysis & Documentation: Requirements gathering, process mapping, and documentation
- Testing: User Acceptance Testing (UAT) planning and execution
- Project Management: Creating project plans and timelines
- Stakeholder Communication: Translating business needs into technical specifications
Professional competencies : Executing agile delivery in SaaS/PaaS environments. Understanding of requirement elicitation techniques, basic SQL/querying for analysis, familiarity with Agile principles
Preferred work exposure : Agile software development lifecycle (SDLC) knowledge, exposure to SaaS or PaaS models
Behaviour and Social competencies :
- Ability to take Standard, Operational & tactical decisions.
- Ability to lead, own, and deliver projects
- Adaptability to learn and implement new technologies quickly
- High level of problem-solving and debugging capability
- Collaboration across teams (cross-functional working)
- Strong communication (verbal and written) skills
- Team collaboration and coordination skills
Ethics & Compliance: This position demands the highest standard of integrity and ethical behaviour candidate must promote compliance in handling data and implementing security. Policies, it is expected to report / speak up about risks, compliance gaps, or ethical concerns in the team or systems.
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