
Vice President, Cluster Head, Consumer Banking Group
3 days ago
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.
Responsibilities
P&L Ownership & Strategy:
Full responsibility for the Cluster's P&L
- Serve as a pivotal member of the leadership team in formulating short-term and long-term bank goals and strategies
Translate bank goals and strategies into actionable business plans at both the cluster and branch levels
Business Growth & Implementation:
Develop and implement strategies and plans consistent with established goals for each product line and service within the cluster
- Ensure the achievement of business targets at both the branch and cluster levels
Drive the implementation of marketing promotions and campaigns across all product propositions within the cluster
Operational Excellence & Resource Management:
Collaborate with Product Teams, Operations Teams, and Regional Delivery teams to develop operational plans for the cluster based on overall regional targets and budgets
- Regularly conduct detailed reviews of the bank's operations and make appropriate decisions for reallocating resources and re-prioritizing
- Manage the deployment of manpower across the branches within the respective cluster
- Ensure efficient operations by establishing and monitoring adherence to operational policies and procedures
- Develop and implement changes in policies and procedures to improve productivity and service levels
Ensure adherence to turnaround times in all banking processes within the cluster, such as account opening and grievance handling
Performance & Development:
Drive a performance-driven culture within the team through timely monitoring, review of performance parameters, and feedback to team members
Expansion & Planning:
Recommend plans for setting up new branches and ATMs in the region as per requirements
Requirements
12-14 years of experience in Banking or NBFC (Non-Banking Financial Company)
Graduate/MBA
Stakeholder Management skills
- Business focus with a strong sales acumen
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients
- Ability to meet deadlines
Knowledge of internal and external regulations
Good computer knowledge
Strong leadership traits
- Effective communication between self and superior
- Strong interpersonal skills and a team player
- Display of RED Attitude (Reliable, Easy to deal with & Dependable)
Primary Location
India-Maharashtra-Pune-DBIL
Job
Relationship Management
Schedule
Regular
Job Type
Full-time
Job Posting
Oct 3, 2025, 9:30:00 AM
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Greater Kolkata Area, India DBS Bank Full time ₹ 15,00,000 - ₹ 20,00,000 per yearBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
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