Accounts Receivable Manager| Credit Control

6 days ago

Delhi Gurugram NCR, India Cityfurnish Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Overview

We are looking for a Accounts Receivable Manager to oversee a team responsible for recovering outstanding payments, achieving monthly targets, ensuring regulatory compliance, and maintaining strong customer relations. This role blends leadership, strategy, and hands-on recovery operations.

Key Responsibilities

  1. Target Achievement & Strategy

  2. Drive B2B and B2C collections to meet/exceed monthly recovery goals; analyze performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions

  3. Develop effective collection strategies for different account segments.

2. Team Leadership & Coaching

  • Lead and mentor collection agents; conduct 1:1s, team meetings, performance reviews and training sessions.
  • Monitor attrition and shrinkage; implement retention and contingency plans.

3. Customer Accounts & Recovery

  • Manage escalations, sensitive cases, and high-risk accounts, including negotiation of payment plans and settlements

4. Reporting & Analytics

  • Track KPIs: calls made, aging buckets, attrition/shrinkage rates, customer satisfaction.
  • Deliver regular operational reports, root cause analyses, and improvement plans.

4. Compliance, Audit & Documentation

  • Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards.

5. Process & Operational Excellence

  • Identify and implement process improvements, new tools or technologies to enhance efficiency and reduce costs.
  • Share knowledge and best practices with cross-functional teams.

Required Skills & Competencies

Functional

  • 3-5- years in an AR role, minimum 1-2 years in leadership.
  • Strong negotiation, communication, and conflict-resolution abilities .
  • DRA Certified.
  • Resilience under pressure; manages ambiguity in complex/dynamic environments.

Qualifications

  • Bachelors degree in business, finance, or related field preferred; equivalent experience may qualify .

Key Performance Metrics

  • Monthly & cumulative collections vs targets.
  • Reduction in delinquency aging
  • Team attrition and shrinkage control.
  • Compliance and call-quality audit scores.
  • Customer satisfaction and dispute resolution rates.

In case you wish to apply, please share your resume to and or connect on

  • Account Receivable

    2 weeks ago

    Delhi, Delhi, India glan management Full time

    **Position**: Credit Control Executive **Location**: Delhi **Experience**: 5-10 year **Industry**: Plywood/ Sunmica **Qualification**: Graduate **Roles & Responsibilities -** Â- **Talk to debtors (distributors) for receiving payments and meeting target collection goals** Â- Address debtors' complaints and grievances by coordinating with factory and...

  • Credit Control Manager logistic

    3 days ago

    Delhi, Delhi NCR, India Career Solutions Full time

    Job Description We are seeking an experienced Credit Control Manager for the Logistics sector. The role involves managing accounts receivables, ensuring timely collection of payments, minimizing credit risk, and maintaining a strong cash flow to support business operations. Key Responsibilities - Oversee accounts receivable and ensure timely collection of...

  • Credit Control Manager

    1 week ago

    Delhi, India SCHACH Engineers (P) Ltd. Full time

    * Credit Control Manager * CA Intern/ ICWA - Travel Industry About Schach Engineers: Schach Engineer Pvt Ltd offers a wide range of quality products and services that meets the needs of global customers operating in diverse and demanding markets. We are a perfect blend of the luxury of infrastructure and design competencies with quality consciousness at...

  • Credit Control Manager

    2 weeks ago

    Gurugram, India Arion Scaffolding Full time

    A Credit Control Manager in a scaffolding rental company is responsible for managing the credit control and accounts receivable processes to ensure timely collection of outstanding debts, maintain healthy cash flow, and minimize financial risks. Required Candidate profile • Proven experience in credit control management, ideally within the construction...

  • Credit Controller

    1 week ago

    Gurugram, Haryana, India Egis Group Full time

    **Company Description** Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis...

  • Credit Controller

    5 days ago

    Delhi, Delhi, India Proactive Consultancy Full time

    **We are hiring Female Credit control** Location - Najafgarh Road, near Kirti Nagar Metro station,Delhi Salary - 25k - 30k Qualification - Graduate/Postgraduate in Commerce/Finance/Accounts. Experience - 2-4 years of experience in credit control, receivables management, or accounts (preferably in logistics/transport industry). - Strong knowledge of...

  • Credit Control executive

    2 days ago

    Delhi, NCR, New Delhi, Noida, India Career Solutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    A Credit Control Manager in logistics manages a company accounts receivable to ensure timely payments from customers minimize bad debts, and maintain healthy cash flowCredit Risk ManagementInvoice & Payment ManagementFinancial Analysis & Reporting

  • Account Receivable

    3 days ago

    Kirti Nagar, Delhi, Delhi, India Placement Hub Full time

    Experience: Previous work experience in accounts receivable, credit control, or a similar financial role is often required. The desired level of experience varies but can range from a few years to several years, depending on the seniority of the role. Account Receivable Controller Responsibilities: 1. Managing the accounts receivable process, including...

  • Credit Controller

    1 week ago

    Delhi, NCR, India Adven Biotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Ensure timely payments from customers* Collaborate with sales team on credit strategies* Monitor DSO & aging reports* Manage accounts receivable process* Reconcile bank statements monthly

  • Credit Controller

    6 days ago

    Gurugram, Haryana, India Editorialist Full time

    Editorialist melds personal styling, editorial content, and shopping into one seamless digital experience powered by proprietary technology and e-commerce tools. **Product** We are a forward-thinking finance department that values integrity, collaboration, and innovation. Our team is dedicated to achieving excellence in financial management while fostering...