Senior Associate- Property Management
4 days ago
We are hiring a Property Management Specialist to take ownership of a critical client-facing role within our property operations team. You will be stepping into a position previously managed by a single point of contact, so the ability to operate independently, manage clients confidently, and handle operational tasks efficiently is essential.
This is an in-office role, ideal for someone who thrives in a fast-paced environment, has a high attention to detail, and is comfortable taking initiative with minimal supervision.
Requirements Key Responsibilities
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Manage daily property operations including service requests, tenant coordination, vendor communication, and issue resolution.
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Serve as the primary point of contact for clients, ensuring professional and timely communication.
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Handle financial-related tasks such as billing, invoicing, and reconciliation tracking.
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Follow up on deliverables, project timelines, and task completion across internal and external stakeholders.
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Interpret and apply client-provided documentation to perform duties accurately.
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Generate weekly/monthly status reports and keep clients updated on progress and issues.
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Proactively identify and escalate blockers, risks, or delays to internal management.
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Maintain organized documentation, task tracking, and ensure deadlines are consistently met.
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Solid understanding of property management operations, tenant/vendor coordination, and maintenance workflows.
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Basic accounting knowledge (billing, invoicing, reconciliations).
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Excellent written and verbal communication skills — daily interaction with clients is a key part of the role.
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Proven ability to work independently, handle client-facing responsibilities, and own the workflow.
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Strong organizational and time management skills — must be able to juggle multiple deadlines.
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Comfortable working in a documentation-light environment where SOPs may be limited.
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Prior experience in client-facing roles, particularly within property, facilities, or real estate operations.
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Familiarity with property management tools like Buildium, AppFolio, Yardi, etc.
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Ability to manage project updates, reports, and service-level expectations independently.
Email Prospecting – Ability to identify and reach out to leads via email.
Advanced Canva – For designing property flyers, marketing materials, and internal visuals.
Inbox Management – Skilled at managing high-volume email inboxes and prioritizing replies.
CRM Management – Experience working with customer databases and tracking follow-ups.
Advertising Knowledge – Running and managing property ads across online platforms.
Property Listing Creation – Strong copywriting and posting skills for property marketplaces.
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