
Service Technician
2 days ago
For an Kerala's Leading Home Automation Company
Responsibilities
- Taking ownership of customer complaints reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints. ·
- Following standard procedures for proper escalation of unresolved complaints to the appropriate internal teams. ·
- Ask customers targeted questions to quickly understand the root of the problem.
- Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on. ·
- Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it. ·
- Ensure all complaints are properly logged. ·
- Prioritize and manage several open complaints at one time. ·
- Document technical knowledge in the form of notes and manuals ·
- Maintain jovial relationships with clients
- Any task assigned by management.
Requirements:
- Diploma / ITI / Bachelor's degree in electrical engineering or a related field.
- Freshers / 1+ years of experience in Home / Hotel / Hospital / Industrial automations or CCTV related security products service engineers.
- Strong knowledge of home automation systems, protocols, and standards
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
Education: Diploma / ITI / Degree
Experience: Freshers / 1+ Years
Salary: Starting ₹20000
Location: Kochi
*** Immediate Joining ***
Job Types: Full-time, Permanent
Pay: From ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Education:
- Diploma (Preferred)
Experience:
- CCTV Service Technician: 1 year (Preferred)
- Home / Hotel / Hospital / Industrial automations: 1 year (Preferred)
Work Location: In person
-
Technician
2 weeks ago
Cochin, Kerala, India SAI SERVICE PVT LTD Full time ₹ 1,20,000 - ₹ 2,20,000 per yearPost: Car TechnicianCompany: Sai Service Pvt Ltd. (Dealer of Maruti Suzuki)Experience required: min 6 monthsQualification : ITI or DiplomaJob Types: Full-time, PermanentPay: ₹12, ₹22,000.00 per monthBenefits:Health insuranceLife insuranceProvident FundAbility to commute/relocate:Ernakulam, Kerala: Reliably commute or planning to relocate before starting...
-
Automobile Technician
2 days ago
Cochin, Kerala, India Royal Drive Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Us:Join a premium pre-owned luxury car brand-Royal Drive Care known for its exceptional service standards and world-class customer experience. We specialize in servicing a wide range of luxury car brands including Mercedes-Benz, BMW, Audi, Jaguar, Land Rover, Porsche, Volvo, and more. We're looking for passionate and experienced technicians to join our...
-
Technician
2 weeks ago
Cochin, Kerala, India GMA Pinnacle Automotives Pvt Ltd Full time ₹ 18,000 - ₹ 2,40,000 per yearJob SummaryWe are seeking an experienced technician with 3 years in automobile Industry.Responsibilities and DutiesDiagnose, maintain and repair cars according to processes and instructions defined by manufacturer standardsInform regularly Service Advisors / Job controller about repair and maintenance job statusEnsure perfect quality of work through the use...
-
Laptop Service Technician
2 days ago
Cochin, Kerala, India NORONA TECH LLP Full time ₹ 1,68,000 - ₹ 2,04,000 per yearJob Title: Laptop Service TechnicianLocation: KadavanthraJob Summary:We are seeking an experienced Laptop Service Engineer to provide top-notch technical support and maintenance services to our clients. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced...
-
Ev Service Technician- Kerala
2 weeks ago
Cochin, Kerala, India 2COMS Full timeAutomobile Technician About the Client Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens Role Automobile Technician Location Thiruvananthapuram Kochi Kannur Thrissur Malappuram Roles and Responsibilities Customer Handling Warmly...
-
VRF Technician
1 week ago
Cochin, Kerala, India Skymond Travel and Holidays Full time ₹ 3,60,000 per yearJob Title: VRF TechnicianWe are a reputed maintenance and MEP service company, urgently looking for an experienced VRF (Variable Refrigerant Flow) Technician to join our team.ResponsibilitiesInstallation and commissioning of VRF systemsPerform routine and preventive maintenanceTroubleshoot and repair faults in VRF systemsRequirementsMinimum 3 years of...
-
Wiring Technician
1 week ago
Cochin, Kerala, India KALITE Full time ₹ 1,80,000 - ₹ 25,00,000 per yearWe are looking for a skilled Residential Electrical Wiring Technician to join our team. The technician will be responsible for installing, repairing, and maintaining electrical wiring systems in homes. This includes working on new construction projects, renovations, and service calls. The ideal candidate has a strong understanding of residential electrical...
-
Two wheeler Technician
2 weeks ago
Cochin, Kerala, India Vayalat Motors PVT LTD Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionVayalat Honda is an authorized dealer of Honda Two-wheelers India, with branches in Thripunithura, Thiruvankulam,Udayamperoor, Panangad, and Arakkunnam. Known for providing top-notch customer service, Vayalat Motors offers a wide range of Honda two-wheelers. Our dedicated team is committed to meeting customer needs and ensuring the best...
-
Printer Technician
2 days ago
Cochin, Kerala, India Alfanex Solutions Pvt Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per yearWe are looking for a skilled Printer Technician to join our team. The role involves installation, maintenance, and repair of printers (A4, multifunction, large format, and flex printers). The technician will also handle basic troubleshooting and provide customer support for printer-related issues.Responsibilities:Install and configure new printers at client...
-
Mechanical Equipment Technician
1 week ago
Cochin, Kerala, India beBeeMaintenance Full time ₹ 4,00,000 - ₹ 5,60,000Mechanical Equipment TechnicianWe are seeking a skilled Mechanical Equipment Technician to join our team.Job Description:As a Mechanical Equipment Technician, you will be responsible for conducting routine maintenance, troubleshooting, and repairs of machinery and equipment in the manufacturing unit. This includes ensuring smooth functioning of production...