Systems Engineer

1 day ago

Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time ₹ 10,00,000 - ₹ 20,00,000 per year
Job Summary: We are seeking a skilled and certified IT Systems Engineer to manage and support IT infrastructure, including Microsoft Servers, virtualization technologies, storage solutions, and Office 365. The role involves L1 & L2 support, data center operations, IT security management, and project leadership. The ideal candidate should have a strong technical background, excellent communication skills, and leadership abilities to handle IT support and project management tasks efficiently.

Must-Have Skills (Mandatory):
  • 7-10 years of experience in IT infrastructure management, including:
    • Microsoft Servers, Exchange, Active Directory, SQL Servers
    • Virtualization technologies (VMware, Hyper-V)
    • Storage solutions (SAN/NAS), backup solutions (Commvault, Veeam, Veritas)
    • Microsoft Office 365 administration and hybrid permissions management
  • Strong troubleshooting skills for Windows Servers, Exchange Servers, SQL, and Office 365.
  • Hands-on experience in patch management, security compliance, and disaster recovery.
  • Ability to monitor system performance, ensure high availability, and manage IT system upgrades.
  • Experience in IT project management, including system installations, GPO deployments, and web security management for ERP applications.
  • Leadership skills with the ability to manage teams and coordinate with vendors and customers.
Good-to-Have Skills (Optional):
  • Experience with web development in C#, .NET, PHP, JavaScript, Perl, and ASP.NET.
  • Exposure to Red Hat System Administration.
  • Familiarity with CCNA-level networking concepts.
Qualifications & Experience
  • Bachelor's or Master's degree in Computer Science or a related field.
  • Certifications:
    • Microsoft Certified Engineer (MCSA)
    • VMware Certified Engineer
    • Backup certifications (Veeam, Commvault)
    • CCNA, Red Hat System Administration I (Preferred)
Key Responsibilities 1. IT Infrastructure Support & Management
  • Provide L1 & L2 remote support for IT infrastructure via ticketing tools, emails, and calls.
  • Troubleshoot and resolve Windows Servers, Exchange, Active Directory, SQL, VMware, Hyper-V, and Office 365 issues.
  • Administer user accounts, manage hardware/software inventory, and ensure license compliance.
  • Oversee system upgrades, patch management, and life cycle management for servers and workstations.
2. Data Center & Backup Management
  • Manage data center operations, including virtualization, SAN/NAS storage, and backup solutions.
  • Conduct monthly health checks on IT infrastructure and submit reports to customers.
  • Ensure compliance with security standards and operational best practices.
3. Office 365 & Security Compliance
  • Oversee Microsoft Office 365 tenant operations and escalate issues to Microsoft support when required.
  • Support vulnerability management, security compliance, and disaster recovery planning.
4. IT Project Management & Reporting
  • Lead IT infrastructure projects, including system installations, GPO deployments, and ERP web security management.
  • Prepare and submit monthly service desk, storage, and print reports.
  • Assist in tape backup operations and provide after-hours support as needed.

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