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IT Support Level 1 at Thane Pokhran
2 weeks ago
Urgent job opening for IT Support Level 1 at Thane Pokhran.
Position Purpose:
Provide immediate and comprehensive support for IT-related issues escalated from dispatch, ensuring smooth operation for all employees and systems.
Key Responsibilities:
- Address and resolve IT issues escalated by the dispatcher.
- Provide remote support, in-office physical support, phone support, and troubleshooting.
- Set up and configure computer systems.
- Perform basic Level 1 troubleshooting tasks including Active Directory, O365, Intune Autopilot, and basic hardware.
- Document and maintain a clear record of all tasks, findings, and resolutions.
- Escalate more intricate issues to Level 2 technicians.
Qualifications:
- Strong foundational knowledge in IT concepts.
- Proficiency in Active Directory, O365, Intune Autopilot, Azure tools, Windows and MAC operating systems.
- Experience in IT support, hardware setup, troubleshooting, basic networking knowledge and understanding of corporate domain structures.
- Excellent communication and problem-solving skills.
If you are interested for the above referred position, kindly revert back with your Updated Resume with Photograph along with following details:
1) Current salary
2) Expected salary
3) Notice period
4) Total experience
5) Relevant experience
6) Current location
7) Reason for job change
Contact no.:- Nisha
Mail ID:-
