Process Coordinator

1 week ago

Gurgaon Sector Gurugram Haryana, India Amrit Cement limited Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

Key Responsibilities

· Strong in follow-ups and proactive coordination with internal and external stakeholders. Maintain communication logs and ensure proper documentation of customer and sales interactions.

· Act as a liaison between the Techno Marketing team and other departments, ensuring smooth communication and timely resolution of sales-related issues.

· Track and manage Techno Marketing team queries, ensuring all escalations are addressed and closed within defined timelines.

· Handle customer support coordination, including follow-ups on service requests, complaints, and feedback resolution with concerned teams.

· Coordinate with departments such as Techno Marketing team, Digitisation Team, Data Management Team, Sales Trade, Accounts for task completion aligned with customer and sales needs.

· Manage calls and correspondence, prioritizing sales-related and customer queries.

· Capable of working independently and collaboratively, handling multiple responsibilities with efficiency.

Job Types: Full-time, Permanent

Pay: ₹180, ₹200,000.00 per year

Work Location: In person

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