Associate Consultant

About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

TL-Data-LAN/WAN

Job Summary
The Track Lead for Support & Operations is pivotal in driving operational excellence within the organization. This role focuses on continuous improvement, problem-solving, and meeting client Service Level Agreements (SLAs). As a leader, you will empower teams through effective management while ensuring high-quality support aligned with client expectations.

(1.) Key Responsibilities
1. Enhance Operational Systems By Utilizing Lan/Wan Technologies To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.

2. Analyze Client Requirements And Oversee The Support Team S Performance In Meeting Client Expectations, Leveraging Data-Driven Insights To Drive Service Improvements In Lan/Wan Operations.

3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Utilizing Best Practices In Lan/Wan Support Methodologies.

4. Innovate And Implement New Ideas For Process Development In Lan/Wan Environments, Contributing To Overall Organizational Progress And Efficiency.

5. Provide Tailored Solutions That Meet Customer Needs In The Context Of Lan/Wan Infrastructure, Driving Business Results Through Effective Problem Resolution And Service Delivery.

Skill Requirements
1. Proficiency in Data - LAN/WAN technologies with a solid understanding of operational management principles.

2. Strong problem-solving skills and the ability to analyze and optimize business processes.

3. Excellent communication and interpersonal skills for effective team leadership and client interaction.

4. Familiarity with management reporting tools and techniques to enhance operational transparency.

5. Excellent hands-on experience on the following products:

6. Cisco Catalyst 6500 and other Catalyst Series switches

7. Cisco Nexus 7K/5K/2K Series of switches

8. Cisco Routers 3800, 3900, 7600 Series

9. Cisco IOS Software

10. Wireless LAN technologies Cisco or Aruba

11. WAN Acceleration/optimization Cisco WAAS or Riverbed

12. Load balancers Symbol, F5 BigIP LTM/GTM/Juniper or Cisco ACE/GSS

13. Firewalls-Cisco ASA Firewall, Juniper SSL VPN

14.
About HCLTech

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit

TL-Data-LAN/WAN

Job Summary
The Track Lead for Support & Operations is pivotal in driving operational excellence within the organization. This role focuses on continuous improvement, problem-solving, and meeting client Service Level Agreements (SLAs). As a leader, you will empower teams through effective management while ensuring high-quality support aligned with client expectations.

(1.) Key Responsibilities
1. Enhance Operational Systems By Utilizing Lan/Wan Technologies To Improve Management Reporting, Streamline Information Flow, And Optimize Business Processes, Ensuring Alignment With Organizational Planning.

2. Analyze Client Requirements And Oversee The Support Team S Performance In Meeting Client Expectations, Leveraging Data-Driven Insights To Drive Service Improvements In Lan/Wan Operations.

3. Lead And Mentor The Project Team By Fostering Transparent Communication Of Project Goals And Utilizing Best Practices In Lan/Wan Support Methodologies.

4. Innovate And Implement New Ideas For Process Development In Lan/Wan Environments, Contributing To Overall Organizational Progress And Efficiency.

5. Provide Tailored Solutions That Meet Customer Needs In The Context Of Lan/Wan Infrastructure, Driving Business Results Through Effective Problem Resolution And Service Delivery.

Skill Requirements
1. Proficiency in Data - LAN/WAN technologies with a solid understanding of operational management principles.

2. Strong problem-solving skills and the ability to analyze and optimize business processes.

3. Excellent communication and interpersonal skills for effective team leadership and client interaction.

4. Familiarity with management reporting tools and techniques to enhance operational transparency.

5. Excellent hands-on experience on the following products:

6. Cisco Catalyst 6500 and other Catalyst Series switches

7. Cisco Nexus 7K/5K/2K Series of switches

8. Cisco Routers 3800, 3900, 7600 Series

9. Cisco IOS Software

10. Wireless LAN technologies Cisco or Aruba

11. WAN Acceleration/optimization Cisco WAAS or Riverbed

12. Load balancers Symbol, F5 BigIP LTM/GTM/Juniper or Cisco ACE/GSS

13. Firewalls-Cisco ASA Firewall, Juniper SSL VPN

14.

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