Enterprise Architect

2 weeks ago

Bengaluru, Karnataka, India WOW Softech Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are looking for an experienced Enterprise Architect with strong expertise in the retail industry to lead the strategic alignment of technology solutions with business objectives. You will be responsible for designing and governing the enterprise architecture across all key domains including digital commerce, store operations, supply chain, merchandising, CRM, and omnichannel retail experiences.

This role requires a deep understanding of retail business models, customer journeys, and emerging technologies that can transform retail operations.

Key Responsibilities

  • Define and maintain the enterprise architecture roadmap for retail business domains (eCommerce, POS, inventory, order management, etc.)
  • Align IT strategy with business goals, particularly across store, digital, and supply chain channels
  • Evaluate and select technology platforms (ERP, CRM, WMS, OMS, analytics, cloud, etc.)

  • Lead the architecture design for digital transformation initiatives such as:

  • Unified commerce

  • Omnichannel enablement
  • Customer 360 / personalization
  • Retail analytics and AI

  • In-store tech modernization (e.g., IoT, smart checkout)

  • Drive integration strategy using APIs, middleware, and event-driven architectures

  • Define and enforce enterprise-wide architecture standards, principles, and governance
  • Collaborate with business stakeholders, solution architects, and product managers
  • Oversee architectural assessments for new products, vendors, and platforms
  • Ensure scalability, performance, and security in technology decisions
  • Provide leadership in IT investment prioritization, roadmap planning, and technology innovation

Preferred Skills

  • Certifications in TOGAF, AWS/Azure Architect, SAP Retail, or similar
  • Familiarity with DevOps, CI/CD, containerization (Docker, Kubernetes)
  • Experience with MACH architecture (Microservices, API-first, Cloud-native, Headless)
  • Strong documentation and communication skills for executive-level presentations

Qualifications

  • Bachelors or Masters degree in Computer Science, Information Systems, or related field
  • 10+ years of IT experience, including 35 years in enterprise or solution architecture
  • Deep experience in the retail domain, ideally across multiple sub-sectors (grocery, fashion, specialty retail, etc.)
  • Proven track record of large-scale architecture leadership (digital retail, ERP modernization, etc.)
  • Strong knowledge of enterprise architecture frameworks (TOGAF, Zachman, ArchiMate)
  • Experience in cloud platforms (AWS, Azure, GCP), SaaS retail solutions, and microservices architecture
  • Understanding of data privacy, PCI-DSS, and regulatory compliance in the retail context

Retail-Specific Domains Covered

  • eCommerce platforms (e.g., Magento, Salesforce Commerce, Shopify Plus)
  • POS systems and mobile checkout
  • ERP (SAP Retail, Oracle Retail, Dynamics 365)
  • Order Management Systems (OMS)
  • Product Information Management (PIM)
  • Customer Data Platforms (CDP), loyalty, and personalization engines
  • Inventory and supply chain management
  • Store mobility, IoT, RFID, and in-store tech

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