Jio Fiber Engineer-IT

4 days ago

Britania Factory DelhiNCR, India Reliance Jio Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description

As a Jio Fiber Engineer-In-Training, you will be responsible for delivering seamless customer experience by ensuring smooth installation, commissioning, troubleshooting, and upgrades of Jio Fiber services at customer premises. The role demands strong technical understanding, customer handling skills, and the ability to resolve issues effectively.

Key Responsibilities:

Installation & Commissioning

  1. Carry out installation and activation of Jio Fiber connections at customer premises.
  2. Ensure work is completed as per appointment schedule and company guidelines.

Customer Demonstration & Education

  1. Explain and demonstrate the features and benefits of Jio High-Speed Internet (HSI PPP) and related services.
  2. Guide customers on usage, safety, and troubleshooting basics.

Customer Support & Upgrades

  1. Provide technical support to customers for internet, home networking, and smart home/security solutions.
  2. Recommend and assist with product upgrades where required.

Troubleshooting & Issue Resolution

  1. Diagnose and resolve technical issues related to installation, network connectivity, and devices.
  2. Ensure first-time resolution (FTR) to improve customer satisfaction.

Compliance & Reporting

  1. Follow safety standards and company procedures during field work.
  2. Document work completed, customer feedback, and issues resolved using company tools/apps.
  3. Provide timely updates to the supervisor/technical lead.

Competencies / Skills Required

Technical Skills:

Basic knowledge of networking, cabling, routers, modems, and installation tools.

Ability to troubleshoot internet connectivity and device configuration issues.

Soft Skills:

Strong problem-solving ability and logical thinking.

Good communication skills (verbal and written).

Ability to explain technical concepts in simple terms to customers.

Teamwork and collaboration.

Behavioral Competencies:

Customer-first mindset and patience while handling queries.

Self-motivated, disciplined, and punctual.

Ability to work under field conditions and meet deadlines.

Education Qualification

Mandatory: ITI / Diploma in Electronics, Electrical, Telecommunications, or related fields.

Preferred: Bachelor of Engineering (BE) / Bachelor of Technology (B.Tech).

Experience

Required: 1 – 3 years of field experience in installation, service, or technical support.

Freshers with relevant qualifications may be considered for trainee positions.

Age Criteria: 18 – 25 years

  • BB Champ

    5 days ago

    Britania Factory, Delhi-NCR, India Bharti Airtel Services Full time ₹ 3,00,000 - ₹ 3,12,000 per year

    We are Hiring for Broadband Sales Hiring for Airtel ( Payroll - Team Lease) Profile - BB Champ Job Role - Field Sales Job ( B2C) Salary - 25k to 26k PF ESIC Good Incentive Insurance Job Location - Delhi (NCR) Qualification - Graduate Experience - Jio Fiber, Siti Broadband, Wiom Broadband, Hathway, ACT, Tikona, Excital Broadband, B2B,...

  • Cloud Engineer

    2 weeks ago

    Delhi, Delhi, India Jio Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company OverviewJio, a leading force in India's telecommunications industry, boasts over 400 million customers. We provide innovative solutions encompassing B2C and B2B services, including end-to-end 5G solutions, cloud-native platforms, and digital apps. Our headquarters are in Navi Mumbai, with a team of over 10001 employees. Our expertise spans 5G radio...

  • Junior Field Engineer – IT

    1 week ago

    Bahadurgarh, Delhi-NCR, India Reliance Jio Full time ₹ 2,40,000 - ₹ 5,40,000 per year

    E-AADHAR card Pan card Updated bank account details (Preferably Nationalized bank) 10th, 12th & ITI/Diploma engineering (Polytechnic).x Signature and latest digital photograph. UAN detail (EPFO) Updated Resume. Latest Police verification report. Job Location - Bahadurgarh & Rewari.- Haryana Contact Person HR- Abhishek...

  • Fiber Engineer NLD

    2 weeks ago

    Ahmedabad, Delhi, Kolkata, Mumbai, NCR, Pune, India Telecrats Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Fiber optic deploymentSplicing and testingTroubleshootingTeam managementNetwork planning and designOSP Drawings and GIS Mapping for network planning and documentation.

  • Cyber Butlers

    2 weeks ago

    Delhi, India Jio Full time

    Hi We have an opening for Cyber Butler role for Delhi Udaipur Trident Oberio hotel - on partners payroll PFB JD and confirm on the same If youre interested then please share your resume and let me know Key Responsibilities Responsibilities L0 Support for Jio CPE infra in Hotel L0 Support for Resident Non-Resident Guests Belvedere L0 Support for Hotel Staff...

  • Application Support

    2 weeks ago

    Delhi, Delhi, India Jio Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Jio is the new age technology company leading the Digital, Big Data and AI Revolution that is taking place in India. This revolution is going to impact the lives of 1.3 billion Indians and its our responsibility to cater to the needs of every rural and urban Indians by using every skill and technology that is available at our disposal.Jio has over 400...

  • Cyber Butlers

    2 weeks ago

    Delhi, Delhi, India Jio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi,We have an opening for Cyber Butler role for Delhi, Udaipur (Trident & Oberio hotel) - on partners payrollPFB JD and confirm on the same.If youre interested then please share your resume and let me know.Key Responsibilities: Responsibilities: L0 Support for Jio CPE infra in Hotel. L0 Support for Resident, Non-Resident Guests & Belvedere L0 Support for...

  • Product Owner

    4 weeks ago

    New Delhi, India Tata Communications Transformation Services (TCTS) Full time

    Job Title: Product Owner – Automation for Transport, Fiber & Workforce ManagementLocation: PuneRole Summary:We are seeking an accomplished Product Owner to lead the automation-first roadmap for Transport, Fiber Networks, Workforce Management, and GIS-based Planning Tools. This role will focus on planning, designing and delivering automation-driven...

  • Product Owner – Automation for Transport, Fiber

    2 weeks ago

    New Delhi, India Tata Communications Transformation Services (TCTS) Full time

    Job Title: Product Owner – Automation for Transport, Fiber & Workforce Management Location: PuneRole Summary: We are seeking an accomplished Product Owner to lead the automation-first roadmap for Transport, Fiber Networks, Workforce Management, and GIS-based Planning Tools. This role will focus on planning, designing and delivering automation-driven...

  • Fault Repair Network Engineer

    1 week ago

    Delhi, NCR, India Atria Convergence Technologies (ACT) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    MEGA WALK-IN DRIVE FOR THE POST OF NETWORK ENGINEERSJob Title: Network EngineerLocation: West Delhi & South DelhiExperience: Minimum 1 YearKey Requirements:Minimum 1 year of hands-on experience in network field operations.Must have strong knowledge of fiber color coding.Proficient in fiber splicing (minimum 12 core).Skilled in handling and operating OTDR...