Atlassian Solution Architect

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we've partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

Job Summary

• We are seeking an experienced Atlassian Solution Architect to lead enterprise-scale implementations, complex migrations, and platform design efforts across Atlassian tools. The ideal candidate will possess deep technical expertise across Jira, Confluence, Jira Service Management and related Atlassian products, with strong experience in solutioning, scripting, and REST API integration. Certifications such as ACP-100 (Jira Administrator) or other ACP credentials are a plus.

Key Responsibilities

• Architect and design scalable Atlassian solutions aligned with business and technical requirements.
• Lead end-to-end solutioning for new implementations, platform optimizations, and complex cloud/server/data center/third-party migrations.
• Create and maintain architectural documentation including integration flows, data models, and configuration blueprints.
• Develop custom scripts using Groovy(e.g., ScriptRunner) or python to automate workflows and extend platform capabilities.
• Integrate Atlassian tools with external systems via REST APIs, webhooks, and middleware.
• Conduct platform health checks, gap assessments, and performance tuning to ensure optimal performance and usability.
• Collaborate with cross-functional teams, including business analysts, developers, and operations to translate functional needs into scalable Atlassian solutions.
• Define and enforce governance and best practices for configurations, customizations, and user management.
• Provide mentorship to team members and technical guidance in solution design and troubleshooting.
• Stay up to date with Atlassian ecosystem changes, plugins, marketplace apps, and certification paths.

Required Skills & Qualifications

• 8+ years of experience with Atlassian tools including Jira (Software, Service Management), Confluence, Bitbucket, Guard, etc.
• Proven experience designing and implementing Atlassian solutions in large-scale, complex environments.
• Experience with Atlassian Marketplaces apps in implementation and configuration as per the need.
• Strong experience with REST APIs for integration and automation.
• Hands-on expertise in Groovy scripting (especially with ScriptRunner)
• Solid understanding of workflows, permission schemes, custom fields, schemes architecture, and automation.
• Experience with Atlassian Cloud, Server, and Data Center environments, including migration strategy and execution.
• Familiarity with DevOps toolchains and CI/CD integrations is a plus.
• Excellent problem-solving, documentation, and communication skills.

What You Will Do
Solution Design and Planning:

• Assess current Jira/Confluence environments to define comprehensive migration strategies.
• Develop scalable, efficient solutions tailored to enterprise requirements.
• Identify risks and establish mitigation plans to ensure successful project outcomes.

Best Practices And Optimization

• Implement industry best practices to streamline Jira/Confluence migrations.
• Optimize configurations, workflows, and user experiences for enhanced performance.
• Provide training and documentation to support a smooth transition and adoption by end users.

Collaboration And Support

• Collaborate with IT, development teams, business units, and external stakeholders.
• Support the integration of Jira/Confluence with other enterprise systems and tools.
• Provide ongoing maintenance and enhancements for Jira/Confluence environments post-migration

Project Management

• Plan and coordinate migration timelines, deliverables, and resources.
• Manage multiple projects simultaneously, ensuring milestones and deadlines are met.
• Communicate progress and updates to stakeholders, maintaining alignment and transparency.

Preferred Certifications (Good To Have)

• ACP-100: Jira Administrator Certification
• ACP-120: Jira Cloud Administration
• ACP-600: Jira Project Administration
• Any other ACP Atlassian Certifications or Accreditations demonstrating Atlassian ecosystem expertise

What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.